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HP R1500 HP R/T3000 G2 UPS User Guide - Page 55

Troubleshooting

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Troubleshooting LED troubleshooting Utility LED On On Self Test Battery Site Over Battery Bypass LED Fault LED Wiring Temp LED LED Fault LED LED Overload Condition LED On-Lo Off Off On-Loa On-Loa On-Loa On-Loa Off ad d >10% d >25% d >50% d >75% 10% d >25% d >50% d >75% UPS is in Auto-Bypass mode (on page 41) Flashing Flashing Flashing Off Off Off Off Off UPS is in Converter Off mode (on page 57) Off Off Off Off Off Off Flashing Flashing General alarm condition (on page 57)-UPS is in Auto-Bypass mode On Off Flashing * * * * * Bypass is out of range (on page 58) * Off * Off Flashing * * * Off Flashing Off Off Off Off Off Off Battery condition (on page 58)-Batteries are disconnected or battery test failure Low battery (no utility power) ("UPS is on battery" on page 58) Troubleshooting 55

Section	Page
HP R/T3000 G2 UPS User Guide	1
Abstract	1
Notice	2
Contents	3
Component identification	7
UPS R/T3000 G2 overview	7
UPS front panel	7
UPS front panel controls	8
UPS front panel LED indicators	8
HP UPS R/T3000 models	9
R/T3000 NA and R/T3000j JPN rear panel	9
R/T3000h NA and R/T3000h JPN rear panel	10
R/T3000 INT rear panel	11
REPO port	11
ERM rear panel	12
Installation	13
Precautions	13
Preparing to install the hardware	13
Tools and materials	13
Selecting a site	14
Readying the equipment	14
Installing the mounting rails	14
Installing the UPS in a rack	17
Connecting the battery leads	18
Attaching the UPS front bezel	20
Connecting the host computer	20
Connecting the serial communications port	21
Connecting the USB communications port	21
Connecting the REPO port	21
Connecting the ground bonding cable	23
Connecting the UPS to utility power	24
Connecting devices to the UPS	24
Connecting the UPS cord retention clips	25
Charging the UPS batteries	25
Starting power to the load	26
Installing the ERM in a rack	26
Connecting the battery leads	27
Attaching the ERM front bezel	28
Connecting the ERM to the UPS	29
Switching on the ERM circuit breaker	30
Charging the ERM batteries	30
Installing the optional UPS Network Module	31
Connecting the UPS Network Module	32
Installing the UPS as a tower	32
Connecting the battery leads	33
Rotating the logo badge	33
Attaching the UPS front bezel	34
Attaching the tower conversion stands	34
Continuing the installation	34
Installing the ERM as a tower	35
Rotating the logo badge	35
Attaching the ERM front bezel	35
Attaching the tower conversion stands	35
Continuing the ERM installation	37
Installing the extension bars (if included)	38
Connecting and securing the power cords	39
UPS operations	40
Modes of operation	40
Standby mode	40
Operate mode	40
Configure mode	41
Battery mode	41
Auto-Bypass mode	41
Operating the UPS front panel controls	41
Configuring the UPS	42
Initiating a self-test	43
Silencing an audible alarm	44
Verifying the REPO port connection	44
Powering down the UPS	44
Maintenance	45
Removing the UPS front bezel	45
Removing the ERM front bezel	45
Replacing the batteries	45
Important battery safety information	46
Battery care and storage guidelines	46
Determining when to replace batteries	46
Obtaining new batteries	47
UPS battery replacement procedure	47
Testing the new battery module	48
Replacing the UPS	49
Replacing the ERM	49
Replacing the UPS option card	49
Updating the UPS firmware	50
Configuring a USB to serial converter	50
Reassigning the USB COM ports	51
Power management	53
Power Protector software	53
Troubleshooting	55
LED troubleshooting	55
UPS is in Auto-Bypass mode	56
UPS is in Converter Off mode	57
General alarm condition	57
Bypass is out of range	58
Battery condition	58
UPS is on battery	58
Input voltage is out of range	58
Overtemperature condition	59
Internal UPS fault condition	59
REPO condition	59
Site wiring condition	59
Overload condition	59
Checksum failure error	60
UPS does not start	60
Low battery shutdowns	60
UPS does not provide the expected backup time	60
UPS frequently switches between utility and battery power	60
Specifications	61
UPS physical specifications	61
ERM physical specifications	61
UPS input specifications	61
UPS output specifications	61
Power protection specifications	62
Output tolerance specifications	62
Output feature specifications	62
Battery specifications	62
High-voltage UPS battery runtimes	63
Low-voltage UPS battery runtimes	63
Environmental specifications	63
REPO port specifications	63
Spares	64
Ordering spares	64
UPS spare parts list	64
ERM spare parts list	65
Hardware options	65
Support and other resources	66
Before you contact HP	66
HP contact information	66
Warranty information	67
Limited warranty	67
$250,000 Computer Load Protection Guarantee	67
Pre-Failure Battery Warranty	67
Recommended duration of use	68
Regulatory compliance notices	69
Regulatory compliance identification numbers	69
Federal Communications Commission notice	69
FCC rating label	69
FCC Notice, Class A Equipment	69
FCC Notice, Class B Equipment	69
Declaration of conformity for products marked with the FCC logo, United States only	70
Modifications	70
Cables	70
Canadian notice (Avis Canadien)	70
European Union regulatory notice	71
Disposal of waste equipment by users in private households in the European Union	71
Japanese notice	72
BSMI notice	72
Korean notice	72
Chinese notice	73
Battery replacement notice	73
Taiwan battery recycling notice	73
Power cord statement for Japan	74
Electrostatic discharge	75
Preventing electrostatic discharge	75
Grounding methods to prevent electrostatic discharge	75
Acronyms and abbreviations	76
Documentation feedback	77

Match case Limit results 1 per page

Troubleshooting 55

Troubleshooting

LED troubleshooting

Utility

LED

Battery

LED

Bypass

LED

Self Test

LED

Battery

Fault LED

Site

Wiring

Fault LED

Over

Temp

LED

Overload

LED

Condition

On—Lo

<10%

Off

On—Loa

d >10%

On—Loa

d >25%

On—Loa

d >50%

On—Loa

d >75%

Off

UPS is in Operate mode (on

page

)

Flashing

Off

UPS is in Standby mode (on

page

)

Off

On—Loa

d >10%

On—Loa

d >25%

On—Loa

d >50%

On—Loa

d >75%

Off

UPS is in Auto-Bypass mode

(on page

)

Flashing

Flashing Flashing Off

Off

UPS is in Converter Off mode

(on page

)

Off

Flashing

General alarm condition (on

page

)—UPS is in

Auto-Bypass mode

Off

Flashing *

Bypass is out of range (on page

)

Off

Flashing

Battery condition (on page

)—Batteries are

disconnected or battery test

failure

Off

Flashing Off

Off

Low battery (no utility power)

UPS is on battery

" on page

)