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HP Scanjet 5000 User Guide 1 - Page 37

Automatically detect color, Automatically straighten scanned images, Scan by using other scan software

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● To automatically crop to the content of the document, click the Image Processing tab of the Edit dialog box, select the Crop to content on page check box, and then click Crop settings. ● To automatically crop to the dimensions of the document, click the Scan Settings tab of the Edit dialog box, click Page Size, and then select the Auto detect size check box. NOTE: Use the ISIS or TWAIN user interface to set crop options when scanning from non-HP scanning software. For information about the auto-crop settings, see the online help for the scanning software that you are using. For more information about cropping or padding a scanned image to a selected page size, see the HP Smart Document Scan Software Help. Automatically detect color You can use this feature to reduce the size of the scanned file by only saving pages that contain color as color scans, and saving all other pages as black and white. To automatically detect color in a scanned image, follow these steps: 1. Open the HP Smart Document Scan Software. 2. Select a scan profile, and then click Edit profile. 3. On the Scan Settings tab of the Profile Settings dialog box, click Image Options, and then select Auto detect color from the Mode drop-down list. NOTE: For information about the automatic color detection settings, see the online help for the scanning software that you are using. Use the ISIS or TWAIN user interface to automatically detect color when scanning from non-HP scanning software. Automatically straighten scanned images Use the Straighten page content feature to correct images that might have become skewed during the scanning process. 1. Open the HP Smart Document Scan Software. 2. Select a scan profile. 3. Click Edit profile, select the Image Processing tab, and then select Straighten page content. 4. Click Save to save the profile settings. Scan by using other scan software The following third-party applications are also supported by the scanner: ● Readiris Pro: OCR application. ● Cardiris: Business card application. ● PaperPort: Personal document management application. ENWW Use the scanning software (Windows) 29

Section	Page
Product overview	9
Product views	10
Front view	10
Back view	11
Serial number and product number location	11
Control-panel view	12
Product specifications	13
Technical specifications	13
Supported operating systems	13
Product dimensions	14
Power consumption, electrical specifications, and acoustic emissions	14
Operating environmental range	14
Product hardware setup and software installation	15
Scanner software (Windows)	16
HP Smart Document Scan Software	16
Main Window	16
Scan Progress Window	16
HP Scanner Tools Utility	16
HP TWAIN	17
ISIS	17
WIA	17
Sleep Mode and auto-off settings	17
Use the scanner	19
Load originals	20
Document loading tips	20
Supported paper sizes and types	22
Load documents	23
Load cards	25
Load folded media	27
Start a scan from the hardware	29
Scan from the control-panel buttons	29
Separation Page (SP) switch	29
Enable or disable the scanner buttons	29
Use the scanning software (Windows)	30
Work with scan profiles	30
View scan profiles	31
Create scan profiles	31
Modify profiles	31
Create scan profiles that use non-HP scanning software	32
Import and export TWAIN scan profiles	32
Import and export ISIS scan profiles	32
Scan to a picture	33
Scan to a PDF	33
Scan text for editing (OCR)	33
Scan to email	33
Scan to cloud	33
Scan long or extra-long documents	34
Detect multi-feeds	35
Faster scanning with hardware compression	35
Faster scanning with Fast B&W mode	35
Filter out color from a document (color dropout)	36
Automatically detect page size	36
Automatically crop or pad scanned image to selected page size	36
Automatically detect color	37
Automatically straighten scanned images	37
Scan by using other scan software	37
Mobile scanning (wireless models only)	39
Scanning tips	40
Optimize scanning and task speeds	40
Scanning fragile originals	40
Care and maintenance	41
Clean the product	42
Clean the scanning strips	42
Clean the paper path	43
Clean the rollers	44
Replace parts	48
Replace the roller kit	48
Replace the pickup roller module	48
Replace the separation rollers	49
Order parts and accessories	51
Solve problems	53
Basic troubleshooting tips	54
Test the scanner	55
Control-panel messages	55
Scanner installation problems	56
Check the cables	56
Uninstall and then reinstall the HP ScanJet drivers and software	56
Power issues	58
Check that the scanner has power	58
Scanner will not turn on	58
The scanner has paused or shut down	58
Scanner keeps turning off	59
Paper jams	60
Clear jams from the document feeder	60
An item loaded in the scanner jams repeatedly	60
Paper feed issues	61
Paper jamming, skewing, misfeeds, or multiple-page feeds	61
Paper does not feed from the scanner	61
Image quality problems	62
Vertical white or colored stripes appear on the printed page	62
Scanned images are not straight	62
The scanned images have streaks or scratches	62
Scanned image is fuzzy	62
The scan is completely black or completely white	62
The bottom of the scanned image is cut off	62
The image cannot be enlarged	62
Scanner operation problems	63
Connection issues	63
Check the USB connection	63
Buttons are not working properly	63
LCD issues	64
The LCD is having display issues	64
The scanner buttons are not working as expected	64
Scanning performance issues	64
Scanner does not scan immediately	64
Scanner is scanning items very slowly	64
Scanner scans only one side of a two-sided page	64
Scanned pages are missing at the scan destination	64
Scanned pages are out of order at the scan destination	65
Scan files are too large	65
Issues with text recognition (OCR)	65
Additional troubleshooting	67

Match case Limit results 1 per page

●

To automatically crop to the content of the document, click the

Image Processing

tab of the

Edit

dialog box, select the

Crop to content on page

check box, and then click

Crop settings

●

To automatically crop to the dimensions of the document, click the

Scan Settings

tab of the

Edit

dialog box, click

Page Size

, and then select the

Auto detect size

check box.

NOTE:

Use the ISIS or TWAIN user interface to set crop options when scanning from non-HP scanning

software.

For information about the auto-crop settings, see the online help for the scanning software that you are

using.

For more information about cropping or padding a scanned image to a selected page size, see the HP Smart

Document Scan Software Help.

Automatically detect color

You can use this feature to reduce the size of the scanned file by only saving pages that contain color as color

scans, and saving all other pages as black and white.

To automatically detect color in a scanned image, follow these steps:

Open the HP Smart Document Scan Software.

Select a scan profile, and then click

Edit profile

On the

Scan Settings

tab of the

Profile Settings

dialog box, click

Image Options

, and then select

Auto

detect color

from the

Mode

drop-down list.

NOTE:

For information about the automatic color detection settings, see the online help for the scanning

software that you are using.

Use the ISIS or TWAIN user interface to automatically detect color when scanning from non-HP scanning

software.

Automatically straighten scanned images

Use the

Straighten page content

feature to correct images that might have become skewed during the

scanning process.

Open the HP Smart Document Scan Software.

Select a scan profile.

Click

Edit profile

, select the

Image Processing

tab, and then select

Straighten page content

Click

Save

to save the profile settings.

Scan by using other scan software

The following third-party applications are also supported by the scanner:

●

Readiris Pro: OCR application.

●

Cardiris: Business card application.

●

PaperPort: Personal document management application.

ENWW

Use the scanning software (Windows)