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HP Smart Tank 530 User Guide - Page 109

Copy issues

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Copy issues For more information, see Tips for successful scanning and copying on page 51. Troubleshoot copy problems. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer does not create a copy, or if your printouts are low quality. NOTE: The HP online troubleshooting wizards may not be available in all languages. ENWW Copy issues 103

Section	Page
Get started	7
Printer parts	8
Get to know the ink tank system	10
Control panel features	11
Overview of buttons and lights	11
Control panel display icons	12
Change printer settings	12
Change the default paper settings detected by printer	14
Paper basics	15
Recommended papers for printing	15
Order HP paper supplies	16
Open the HP printer software	17
Use the HP Smart app to print, scan, and troubleshoot	18
Sleep mode	19
Quiet Mode	20
Auto-Off	22
Schedule On and Off	23
Print	24
Load media	25
Print documents	29
Print photos	30
Print envelopes	31
Print using the HP Smart app	32
Print using the maximum dpi	33
Print using a Mac desktop or laptop	34
Print with mobile devices	35
Print from mobile devices	35
Tips for print success	36
Paper loading tips	36
Printer settings tips	36
View print job status and manage print jobs (Windows)	38
Customize your printer (Windows)	39
Use Web Services	40
What are Web Services?	41
Set up Web Services	42
Print with HP ePrint	43
Use the HP Connected website	44
Remove Web Services	45
Copy and scan	46
Copy documents	47
Load original	48
Scan using the HP Smart app	50
Scan from an iOS or Android device	50
Scan from the printer to your Mac device	50
Scan from a Windows 10 device	51
Scan using the HP printer software	53
Scan from a computer	53
Change scan settings (Windows)	54
Create a new scan shortcut (Windows)	54
Scan from the printer control panel	55
Scan using Webscan	56
Tips for successful scanning and copying	57
Manage ink and printhead	58
Ink levels	59
Refill ink tanks	60
Order ink supplies	63
Print with black ink only	64
Improve print quality	65
Align printheads	67
Clean printheads	68
Clean printer	69
Tips for working with ink and printhead	70
Move printer	71
Connect	72
Before you begin	73
To place the printer in setup mode	74
Connect your printer to a wireless network with a router	75
Connect your printer to a wireless network using HP printer software	75
Connect your printer to a wireless network using the printer control panel	75
Connect wirelessly to the printer without a router (Wi-Fi Direct)	76
Connect your printer by using the HP Smart app	79
Change wireless settings	80
Connect your printer to your computer with a USB cable (non-network connection)	81
Change from a USB connection to a wireless network	82
Use advanced printer management tools (for networked printers)	83
Open the embedded web server	83
About cookies	84
Tips for setting up and using a networked printer	85
Solve a problem	86
Get help with HP online troubleshooting	87
Get more help	88
Get help from the printer control panel	89
Get help from the HP Smart app	90
Jams and paper-feed issues	91
Clear a paper or print carriage jam	91
Read general instructions in the Help for clearing jams	91
Learn how to avoid paper jams	97
Solve paper-feed problems	97
Printhead (cartridge) problem	100
Printing issues	106
Fix problems with page not printing (unable to print)	106
Read general instructions in the Help for unable to print issues	106
Fix print quality issues	108
Read general instructions in the Help for resolving print quality issues	108
Copy issues	109
Scan issues	110
Network and connection issues	111
Fix network connection issues	111
Find network settings for wireless connection	111
Fix Wi-Fi Direct connection	111
Convert USB connection to wireless	112
Printer hardware issues	113
Solve problems using Web Services	114
Restore original factory defaults and settings	115
Maintain the printer	116
Clean the scanner glass	116
Clean the exterior	117
Clean the document feeder	117
HP support	119
Technical information	121
Specifications	122
Regulatory notices	124
Regulatory model number	124
Power cord instructions	124
Visual display workplaces statement for Germany	124
Noise emission statement for Germany	124
European Union Regulatory Notice	124
Products with wireless functionality	125
Declaration of conformity	125
Regulatory wireless and wired statements	125
Notice to users in Brazil	126
Notice to users in Taiwan	126
Notice to users in Mexico	126
Notice to users in Ukraine	126
Notice to users in Taiwan (5 GHz)	126
Notice to users in Serbia (5 GHz)	127
Notice to users in Thailand (5 GHz)	127
Environmental product stewardship program	128
Eco-Tips	128
European Union Commission Regulation 1275/2008	129
Paper	129
Plastics	129
Safety data sheets	129
Recycling program	129
HP inkjet supplies recycling program	129
Power consumption	129
Disposal of waste equipment by users	130
Waste disposal for Brazil	130
Chemical substances	130
The Table of Hazardous Substances/Elements and their Content (China)	130
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	132
Restriction of hazardous substance (India)	133
Regulation on the Control of Waste Electrical and Electronic Equipment (Turkey)	133
EPEAT	133
SEPA Ecolabel User Information (China)	133
China Energy Label for Printer, Fax and Copier	133
Battery disposal in Taiwan	134
European Union Battery Directive	134
Battery notice for Brazil	134
California Perchlorate Material Notice	135