HP Sprocket 200 Printer User Guide - Page 3

Charge LED Indicator Light, Charge LED: USB cable not connected - not connecting

Page 3 highlights

Charge LED Indicator Light Charge LED: USB cable not connected Color/Status HP Sprocket Condition Green Fully Charged Description Device is fully charged, 90-100% Amber Blinking Red Medium Charge Low Charge Device charge is between 11-89% Device has a low battery and will need to be charged soon (4-10%). If the USB cable is not connected and your printer battery is critically low (1-3% charged), the Status LED light will turn off and you won't be able to print and the printer will become nonresponsive. The Charge LED will continue to blink red. Charge the printer as soon as possible. Charge LED: USB cable connected Green Fully Charged Amber Blinks Red 3 times, then solid Amber Charging, 90-99% charged Medium Charge Red Low and Critically Low Charge Device is fully charged. Device is nearly charged. Device charge is 11-89% Device has a low battery and is charging. Status LED Indicator Light The color of the Status LED Indicator Light can be personalized in the sprocket app. The default color is White, indicated in this table. Color/Status HP Sprocket Condition Description Off Powered off/Sleep White (default) Idle (Or owner's personal color) Device is turned off, in Sleep mode, or the battery is completely drained. If the battery is Critically Low or drained, you cannot print. Printer is idle. The color of this LED can be personalized in the sprocket app. White (default), Blinking (Or owner's personal color) Personal or Assigned Guest Color (Yellow, Blue, Green, Indigo, Purple, Pink. Color set in the sprocket app) Sprocket is printing from The LED will quickly flash white/personal color the Owner's mobile three times when a print job is sent from an device Owner's mobile device. While printing, the LED will slowly pulses white/personal color. Sprocket is printing from The LED will quickly flash the owner/guest's a Guest mobile device color three times when a print job is sent by a particular user. While printing, the LED will slowly pulse the owner/guest's color. Red, Blinking slowly Printer Error State Solid Red Printer Error State Printer might be out of paper or the Paper Cover might be off. Check the Charge LED light for battery status. Resolve the error to continue printing. The printer is in an unrecoverable state. Complete a hardware reset to resolve. Red, Blinking fast Printer Error State The printer might have a paper jam. The printer will restart and automatically clear the jam. Alternating colors, Sparkling Firmware Update Printer firmware updating. Please do not close the sprocket app during the update. The sprocket app will alert you to various error conditions through in-app messaging. Follow the app instrutions to resolve issues. For additional help on specific issues, see Troubleshooting and FAQs in this document or the HP Support site. 2

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Charge LED Indicator Light
Charge LED: USB cable not connected
Color/Status
HP Sprocket Condition
Description
Green
Fully Charged
Device is fully charged, 90-100%
Amber
Medium Charge
Device charge is between 11-89%
Blinking Red
Low Charge
Device has a low battery and will need to be
charged soon (4-10%).
Charge LED: USB cable connected
Green
Fully Charged
Device is fully charged.
Amber
Charging, 90-99%
charged
Device is nearly charged.
Blinks Red 3 times,
then solid Amber
Medium Charge
Device charge is 11-89%
Red
Low and Critically Low
Charge
Device has a low battery and is charging.
Status LED Indicator Light
The color of the Status LED Indicator Light can be personalized in the sprocket app. The default color is White,
indicated in this table.
Color/Status
HP Sprocket Condition
Description
Off
Powered off/Sleep
Device is turned off, in Sleep mode, or the battery
is completely drained. If the battery is Critically
Low or drained, you cannot print.
White (default)
(Or owner's personal color)
Idle
Printer is idle. The color of this LED can be
personalized in the sprocket app.
White (default),
Blinking
(Or owner's personal color)
Sprocket is printing from
the Owner's mobile
device
The LED will quickly flash white/personal color
three times when a print job is sent from an
Owner's mobile device.
While printing, the LED
will slowly pulses white/personal color.
Personal or Assigned
Guest Color
(Yellow, Blue, Green, Indigo,
Purple, Pink. Color set in the
sprocket app)
Sprocket is printing from
a Guest mobile device
The LED will quickly flash the owner/guest’s
color three times when a print job is sent by a
particular user.
While printing, the LED will slowly
pulse the owner/guest's color.
Red, Blinking slowly
Printer Error State
Printer might be out of paper or the Paper Cover
might be off. Check the Charge LED light for
battery status. Resolve the error to continue
printing.
Solid Red
Printer Error State
The printer is in an unrecoverable state. Complete
a hardware reset to resolve.
Red, Blinking fast
Printer Error State
The printer might have a paper jam. The printer
will restart and automatically clear the jam.
Alternating colors,
Sparkling
Firmware Update
Printer firmware updating. Please do not close
the sprocket app during the update.
The sprocket app will alert you to various error conditions through in-app messaging. Follow the app instrutions to
resolve issues.
For additional help on specific issues, see Troubleshooting and FAQs in this document or the HP Support site.
If the USB cable is not connected and your printer battery is critically low (1-3% charged), the
Status LED
light will turn off and you
won't be able to print and the printer will become nonresponsive. The
Charge LED will continue to blink red
. Charge the printer as
soon as possible.