HP StorageWorks 2500 HP StorageWorks 2500 Disk System User Guide (5697-5922, N - Page 78

Correcting error conditions, Disk drive error conditions, Power supply error conditions

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Correcting error conditions Correcting an error may require you to perform a specific set of actions. Your authorized-HP service representative can help you determine the corrective action to take. Disk drive error conditions The format of a disk drive error condition report is 0.1.en.ec, where: • 0.1. identifies a disk problem. • en. identifies the affected disk drive bay number. A direct correlation exists between the disk drive element number and the bay number. The bays are numbered sequentially 1 through 14 from left to right. • ec is the error code. Table 21 Disk drive error conditions Error condition 0.1.en.01 Severity Critical Description Actions Drive configuration or drive link rate error: The drive in bay en is either not FC-compatible or is unable to operate at the link rate established by the I/O module. 1. If the drive is not FC-compatible, replace it with a FC-compatible drive or a drive blank. 2. Replace the drive with a FC drive capable of operating at a link rate established by the I/O module. 0.1.en.02 0.1.en.03 0.1.en.04 0.1.en.05 Information Information Critical Critical Drive is missing from bay en. 1. If the bay is empty, install a drive or a drive blank. 2. Reseat the drive to ensure that it is properly installed. 3. Install a replacement drive or drive blank. Drive removed after the HP-UX software Unlock the drive using HP-UX activated the drive lock. software. Loop A drive link rate incorrect. The drive in bay en is capable of operating at the loop link rate established by I/O module A, but is running at a different rate. 1. Reseat the drive to ensure that it is properly installed. 2. Replace the drive. Loop B drive link rate incorrect. The drive in bay en is capable of operating at the loop link rate established by I/O module B, but is running at a different rate. 1. Reseat the drive to ensure that it is properly installed. 2. Replace the drive. Power supply error conditions The format of a power supply error condition report is 0.2.en.ec, where: • 0.2. identifies a power supply error. • en. identifies which power supply is affected 78 EMU-generated error condition reports

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Correcting error conditions
Correcting an error may require you to perform a specific set of actions. Your authorized-HP service
representative can help you determine the corrective action to take.
Disk drive error conditions
The format of a disk drive error condition report is
0.1.en.ec
, where:
•
0.1.
identifies a disk problem.
•
en.
identifies the affected disk drive bay number.
A direct correlation exists between the disk drive element number and the bay number.
The bays are numbered sequentially 1 through 14 from left to right.
•
ec
is the error code.
Table 21 Disk drive error conditions
Error
condition
Severity
Description
Actions
0.1.
en
.01
Critical
Drive configuration or drive link rate
error:
The drive in bay
en
is either not
FC-compatible or is unable to operate
at the link rate established by the I/O
module.
1.
If the drive is not
FC-compatible, replace it
with a FC-compatible drive or
a drive blank.
2.
Replace the drive with a FC
drive capable of operating at
a link rate established by the
I/O module.
0.1.
en
.02
Information
Drive is missing from bay
en
.
1.
If the bay is empty, install a
drive or a drive blank.
2.
Reseat the drive to ensure that
it is properly installed.
3.
Install a replacement drive or
drive blank.
0.1.
en
.03
Information
Drive removed after the HP-UX software
activated the drive lock.
Unlock the drive using HP-UX
software.
0.1.
en
.04
Critical
Loop A drive link rate incorrect.
The drive in bay
en
is capable
of operating at the loop link rate
established by I/O module A, but is
running at a different rate.
1.
Reseat the drive to ensure that
it is properly installed.
2.
Replace the drive.
0.1.
en
.05
Critical
Loop B drive link rate incorrect.
The drive in bay
en
is capable
of operating at the loop link rate
established by I/O module B, but is
running at a different rate.
1.
Reseat the drive to ensure that
it is properly installed.
2.
Replace the drive.
Power supply error conditions
The format of a power supply error condition report is
0.2.en.ec
, where:
•
0.2.
identifies a power supply error.
•
en.
identifies which power supply is affected
78
EMU-generated error condition reports