HP Surestore 80ex HP SureStore Optical Disk Jukebox User's Guide - C1100-90015 - Page 6

AccessHP and Support on the World Wide Web.. A-10

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Contents Using Selection Buttons 3-5 Understanding Display Window Messages 3-6 Messages During Operator Selections 3-6 Messages During Host Operations 3-7 Using the Front Panel Features 3-8 Loading an Optical Disk Into the Jukebox 3-9 Ejecting an Optical Disk From the Jukebox 3-10 Setting a New Security Code 3-10 Customizing the Operation of the Jukebox 3-11 Changing a Jukebox Security Configuration 3-12 Setting Non-Security Configurations 3-13 Retrieving Information Logged by the Jukebox 3-16 Running and Internal Test 3-17 Changing SCSI IDs 3-18 Changing the Jukebox Controller ID 3-18 Changing an Optical Drive ID 3-19 Troubleshooting 3-20 A. Supplies and Customer Support Overview of This Appendix A-2 Supplies and Accessories A-3 Shipping Screw Specifications A-6 Hewlett-Packard Customer Support A-7 Faxback Services A-8 Electronic Support Services A-9 On-line Service Providers A-9 AccessHP and Support on the World Wide Web A-10 Telephone Support During Warranty A-10 US - America's Customer Support Center A-10 vi

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Contents
Using Selection Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Understanding Display Window Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Messages During Operator Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Messages During Host Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Using the Front Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Loading an Optical Disk Into the Jukebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Ejecting an Optical Disk From the Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Setting a New Security Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Customizing the Operation of the Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Changing a Jukebox Security Configuration . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Setting Non-Security Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Retrieving Information Logged by the Jukebox . . . . . . . . . . . . . . . . . . . . . . . 3-16
Running and Internal Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Changing SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Changing the Jukebox Controller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Changing an Optical Drive ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
A.
Supplies and Customer Support
Overview of This Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Shipping Screw Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Hewlett-Packard Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Faxback Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-8
Electronic Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9
On-line Service Providers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9
AccessHP and Support on the World Wide Web. . . . . . . . . . . . . . . . . . . . . A-10
Telephone Support During Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
US - America’s Customer Support Center . . . . . . . . . . . . . . . . . . . . . . . . . .A-10