HP TouchSmart 520-1031 Getting Started (For Select TouchSmart Models Only) - Page 29

Software program and hardware driver reinstallation

Page 29 highlights

To add restore points manually: 1. Close all open programs. 2. Tap the Start button, tap Computer, tap Properties, and then tap System protection. 3. Under Protection Settings, tap the disk for which you want to create a restore point. 4. Tap Create, and then follow the onscreen instructions. Software program and hardware driver reinstallation If any of your factory-installed software programs or hardware drivers are damaged, you can reinstall it by using the Recovery Manager program (select models only). NOTE: Do not use the Recovery Manager program to reinstall software programs that came on CDs or DVDs included in the computer box. Reinstall these programs directly from the CDs or DVDs. Before you uninstall a program, ensure that you have a way to reinstall it. Make sure that the program is still available from where you initially installed it (for example, discs or the Internet). Or verify that the program is in the list of programs you can reinstall from the Recovery Manager. NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows. To check the list of installable programs in the Recovery Manager: 1. Tap the Start button, tap All Programs, tap Recovery Manager, and then tap Recovery Manager. If prompted, tap Yes to allow the program to continue. 2. Under I need help immediately, tap Software Program Reinstallation. 3. Tap Next at the Welcome screen. A list of programs opens. Check whether your program is there. To uninstall a program: 1. Close all software programs and folders. 2. Uninstall the damaged program: a. Tap the Start button, and then tap Control Panel. b. Under Programs, tap Uninstall a program. c. Tap the program you want to remove, and then tap Uninstall. d. Tap Yes if you want to continue with the uninstall process. ENWW Software troubleshooting 25

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To add restore points manually:
1.
Close all open programs.
2.
Tap the
Start
button, tap
Computer
, tap
Properties
, and then tap
System protection
.
3.
Under
Protection Settings
, tap the disk for which you want to create a restore point.
4.
Tap
Create
, and then follow the onscreen instructions.
Software program and hardware driver reinstallation
If any of your factory-installed software programs or hardware drivers are damaged, you can reinstall it by using
the Recovery Manager program (select models only).
NOTE:
Do not use the Recovery Manager program to reinstall software programs that came on CDs or DVDs
included in the computer box. Reinstall these programs directly from the CDs or DVDs.
Before you uninstall a program, ensure that you have a way to reinstall it. Make sure that the program is still
available from where you initially installed it (for example, discs or the Internet). Or verify that the program is in
the list of programs you can reinstall from the Recovery Manager.
NOTE:
Some features might not be available on systems that are shipped without a version of Microsoft
Windows.
To check the list of installable programs in the Recovery Manager:
1.
Tap the
Start
button, tap
All Programs
, tap
Recovery Manager
, and then tap
Recovery Manager
. If
prompted, tap
Yes
to allow the program to continue.
2.
Under
I need help immediately
, tap
Software Program Reinstallation
.
3.
Tap
Next
at the Welcome screen. A list of programs opens. Check whether your program is there.
To uninstall a program:
1.
Close all software programs and folders.
2.
Uninstall the damaged program:
a.
Tap the
Start
button, and then tap
Control Panel
.
b.
Under
Programs
, tap
Uninstall a program
.
c.
Tap the program you want to remove, and then tap
Uninstall
.
d.
Tap
Yes
if you want to continue with the uninstall process.
ENWW
Software troubleshooting
25