HP Vectra VE 5/xxx HP Vectra VE5/xx Series 2 PC - User’s Guide, D4000 - Page 87

Hewlett-packard Telephone Support

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Lifeline Telephone support is available during the second and third years of hardware warranty, via the Lifeline program, which is a fee-based service. The HP telephone support service does NOT provide free telephone support for PCs configured as network servers. If you do configure your PC as a network server, you are advised to contact your HP reseller to purchase a network phone-in support contract, which will provide you with a fee-based telephone support service. NOTE Reloading the software pre-loaded on your PC is not covered by your HP three-year warranty. HP strongly recommends that you make a set of master diskettes of this software as soon as possible after receiving your PC. To make the master diskettes, use the Master Diskette Creation Utility, which can be accessed from HP Utilities. Your HP authorized reseller offers various service contracts which can be tailored to your particular support needs. HEWLETT-PACKARD TELEPHONE SUPPORT HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time, except Wednesday when the hours are 7.00 am to 4:00 pm. The number is: +1 (970) 635-1000 HP European Customer Support Center Assistance from the HP European Customer Support Center is available in English, Monday to Friday, 8:30 am to 6:00 pm Central European time, except Wednesday when the hours are 8.30 am to 4:00 pm. The number is: +31 (20) 581-3330 Other Regions Contact your reseller who will be able to help you, or direct you to the appropriate HP telephone support service. Please have the following information ready when you call so that your enquiry can be dealt with quickly: • your HP Vectra model number and serial number • the operating system version and the configuration • a description of the software installed and the accessories used.

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Lifeline Telephone support is available during the second and third years of hardware warranty,
via the Lifeline program, which is a fee-based service.
The HP telephone support service does NOT provide free telephone support for PCs
configured as network servers. If you do configure your PC as a network server, you are
advised to contact your HP reseller to purchase a network phone-in support contract, which will
provide you with a fee-based telephone support service.
NOTE
Reloading the software pre-loaded on your PC is not
covered by your HP three-year warranty. HP strongly
recommends that you make a set of master diskettes
of this software as soon as possible after receiving
your PC. To make the master diskettes, use the
Master Diskette Creation Utility, which can be
accessed from HP Utilities.
Your HP authorized reseller offers various service contracts which can be tailored to your
particular support needs.
HEWLETT-PACKARD TELEPHONE SUPPORT
HP North American Customer Support Center
Assistance from the HP North American Customer Support Center is available Monday to
Friday, 7:00 am to 6:00 pm Mountain time, except Wednesday when the hours are 7.00 am to
4:00 pm.
The number is: +1 (970) 635-1000
HP European Customer Support Center
Assistance from the HP European Customer Support Center is available in English, Monday to
Friday, 8:30 am to 6:00 pm Central European time, except Wednesday when the hours are
8.30 am to 4:00 pm.
The number is: +31 (20) 581-3330
Other Regions
Contact your reseller who will be able to help you, or direct you to the appropriate HP telephone
support service.
Please have the following information ready when you call so that your enquiry can be dealt
with quickly:
•
your HP Vectra model number and serial number
•
the operating system version and the configuration
•
a description of the software installed and the accessories used.