HP Workstation x1000 hp workstation x1000 - Linux getting started guide (Engli - Page 77
obtaining parts warranty service, hp telephone support services
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warranty and regulatory information hp hardware warranty reconstruction of lost or altered files, data, or programs. The customer must provide: access to the product; adequate working space and facilities within a reasonable distance of the product; access to and use of all information and facilities determined necessary by HP to service the product; and operating supplies and consumables such as the customer would use during normal operation. A representative of the customer must be present at all times. The customer must state if the product is being used in an environment which poses a potential health hazard to repair personnel; HP or the servicing dealer may require that the product be maintained by customer personnel under direct HP or dealer supervision. obtaining parts warranty service When parts warranty service applies, the customer may be required to run HP-supplied diagnostic programs before a replacement part will be dispatched. The customer must be prepared to supply proof of purchase. The customer shall return some defective parts upon HP demand. In that case, HP will prepay shipping charges for parts returned to the HP parts service center. hp telephone support services HP free telephone support for your Workstation is available during the first year from date of purchase. This service will also provide technical assistance with the basic configuration and setup of your HP Workstation and for the bundled or pre-loaded operating system. HP does NOT provide telephone support for Workstations configured as network servers. We recommend HP NetServers for your network server requirements. (Rev. 17/03/98 Appendix A 77
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