HP XM600 hp brio ba410 pcs, hp kayak xm600 series 2 pcs, e-Diagtools 3.01 and - Page 119

Advanced System Tests AST. Select option to recover, HDD auto test error.

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Appendix A e-Diagtools Error Codes 9640h - 966Ch: Hard Disk Error Codes Code 964Ah Explanation Password protected hard disk (BST). 964Bh 964Ch 964Eh Hard disk damaged by shock (BST). Hard disk damaged by shock (AST). Corrupt sector. 9650 9660h Corrupt sector. Drive is defective (BST). 9662h Drive is defective (AST). 9663h Auto test error (BST). 9664h Invalid boot sector (BST). Details/Parts to check Hard disk error. The hard disk drive is password protected. The test cannot be run. To test the hard disk drive, remove the password protection. Hard disk error. The hard disk drive needs replacement. Hard disk error. The hard disk drive needs replacement. The drive has corrupt sectors. Back up your data and run Advanced System Tests (AST)). Select option to recover the sectors when prompted. Corrupt sector/s fixed. Verify your data integrity. HDD error. Replace the hard disk drive. HDD error. Replace the hard disk drive. HDD auto test error. Replace the hard disk drive. Hard disk error. Logical information held on the disk appears to be incorrect. This does not necessarily mean that a hardware error has been detected. This error will appear if you are using a boot utility or non-standard OS boot loader. Run the Advanced Tests on this hard disk drive to fully test the media. If no error occurs and you experience problems during boot or while accessing files, it is likely that there is a logical problem on the disk. Reformat the disk and reinstall the operating system and applications. 106 English

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Appendix A
e-Diagtools Error Codes
9640h – 966Ch:
Hard Disk Error Codes
106
English
964Ah
Password protected hard disk (BST).
Hard disk error. The hard disk drive is password
protected. The test cannot be run.
To test the hard disk drive, remove the password
protection.
964Bh
Hard disk damaged by shock (BST).
Hard disk error. The hard disk drive needs replacement.
964Ch
Hard disk damaged by shock (AST).
Hard disk error. The hard disk drive needs replacement.
964Eh
Corrupt sector.
The drive has corrupt sectors. Back up your data and run
Advanced System Tests (AST)). Select option to recover
the sectors when prompted.
9650
Corrupt sector.
Corrupt sector/s fixed. Verify your data integrity.
9660h
Drive is defective (BST).
HDD error.
Replace the hard disk drive.
9662h
Drive is defective (AST).
HDD error.
Replace the hard disk drive.
9663h
Auto test error (BST).
HDD auto test error.
Replace the hard disk drive.
9664h
Invalid boot sector (BST).
Hard disk error. Logical information held on the disk
appears to be incorrect. This does not necessarily mean
that a hardware error has been detected. This error will
appear if you are using a boot utility or non-standard OS
boot loader.
Run the Advanced Tests on this hard disk drive to fully
test the media. If no error occurs and you experience
problems during boot or while accessing files, it is likely
that there is a logical problem on the disk. Reformat the
disk and reinstall the operating system and applications.
Code
Explanation
Details/Parts to check