HP Z24q Maintenance and Service Guide - Page 3

Table of Contents 1 Getting started ...1 Important safety information ...1 Important service information and precautions ...1 RoHS (2002/95/EC) requirements...2 General descriptions ...2 Firmware updates ...2 Before returning the repaired product to the customer 2 2 Monitor features...3 Features ...3 Front components...4 Rear and side components...5 Locating the serial number and product number 6 3 Illustrated parts catalog ...7 How to order parts ...8 4 Removal and replacement procedures ...10 Preparation for disassembly...10 Rear Cover ...10 Power board ...13 Connector repair ...15 HDMI connector HDMI1 ...15 DP connector DP1 DP2 ...16 USB-B connector USB1 ...17 USB-A connector USB2/USB3 ...17 USB-A connector USB4/USB5 ...18 Function test ...18 Support and troubleshooting ...19 Index...21 iii