HP nx6320 Maintenance and Service Guide - Page 10

Product Description ❏ External monitor ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ IEEE 1394 ❏ Accessory battery ❏ Digital Media Slot (select computer models only) ❏ S-Video-out (select computer models only) ❏ Docking connector (select computer models only) 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow the steps below to reset the password. These steps also clear CMOS. ✎ The following steps will not clear an unknown password if the stringent security option has been enabled in the BIOS. If stringent security is enabled, the system board must be replaced to reset an unknown password. Refer to Section 5.24, "System Board," for more information on replacing the system board. Before replacing the system board, perform the steps below to make sure stringent security has been properly enabled. Enabling stringent security provides enhanced protection for the power-on password and administrator password and other forms of power-on authorization. Stringent security is enabled/disabled by accessing the Password Options menu in the Computer Setup utility. Refer to Section 2.1, "Computer Setup," for more information. 1-4 Maintenance and Service Guide