HP nx9105 Reference Guide - Page 46

Solving Common Problems

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Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution The blue connection The notebook is not indicator light is powered on. not on. Turn on the notebook. The Expansion Base is not connected to AC power. Connect the Expansion Base power cord to an AC power outlet. The expansion cable on the Expansion Base is not fully connected to the expansion connector on the notebook. Disconnect the expansion cable from the notebook, and then connect the cable back into the notebook. The notebook is in Standby or Hibernation mode. Remove the notebook from Standby or Hibernation mode. The speakers have little or no volume. The Expansion Base Adjust the volume scroll speakers are muted or wheel. the volume is set too low. The notebook shuts down unexpectedly. The Expansion Base is not connected to AC power, draining the notebook battery pack. Connect the AC adapter from the Expansion Base to an AC power outlet. (continued) Reference Guide A-3

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Troubleshooting
Reference Guide
A–3
Solving Common Problems
The following table lists possible problems, the possible cause
of each problem, and the recommended solutions.
Problem
Possible Cause
Solution
The blue connection
indicator light is
not on.
The notebook is not
powered on.
Turn on the notebook.
The Expansion Base
is not connected to
AC power.
Connect the Expansion Base
power cord to an AC power
outlet.
The expansion cable on
the Expansion Base is
not fully connected to the
expansion connector on
the notebook.
Disconnect the expansion
cable from the notebook, and
then connect the cable back
into the notebook.
The notebook is
in Standby or
Hibernation mode.
Remove the notebook
from Standby or
Hibernation mode.
The speakers have
little or no volume.
The Expansion Base
speakers are muted or
the volume is set too low.
Adjust the volume scroll
wheel.
The notebook
shuts down
unexpectedly.
The Expansion Base
is not connected to
AC power, draining the
notebook battery pack.
Connect the AC adapter from
the Expansion Base to an
AC power outlet.
(continued)