Honeywell MK1650-62B14 User Guide - Page 33
Symptoms, Possible Causes, Solution
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TROUBLESHOOTING GUIDE Symptoms Possible Causes Solution The unit powers up, but does not beep when bar code is scanned. The beeper is disabled and no tone is selected. Enable the beeper and select a tone. The unit powers up, but does not scan and/or beep. The bar code symbology trying to be scanned is not enabled. UPC/EAN, Code 39, interleaved 2 of 5, Code 93, Code 128, Codabar and PDF are enabled by default. Verify that the type of bar code being read has been selected. The unit powers up, but does not scan and/or beep. The scanner is trying Verify that the bar code being to scan a bar code that scanned falls into the configured does not match the criteria (i.e. character length lock or configured criteria. minimum bar code length settings). The following item is only relevant for RS232 and POS USB Interfaces. The unit scans a bar code, but locks up after the first scan and the white LED stays on. The scanner is configured to support some form of host handshaking but is not receiving the signal. If the scanner is setup to support ACK/NAK, RTS/CTS, or XON/XOFF, verify that the host cable and host are supporting the handshaking properly. The unit scans, but the data transmitted to the host is incorrect. The scanner's data format does not match the host system requirements. Verify that the scanner's data format matches that required by the host. Make sure that the scanner is connected to the proper host port. 29