Hoover C1404 Manual - Page 9

Service To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer (Depot) by: • Checking the Yellow Pages under "Vacuum Cleaners Household" OR • Call 1-800-944-9200 for an automated referral of authorized service outlet locations (U.S. only). OR • Visit us on-line at hoover.com to find the nearest service outlet (follow the service center link). OR • Call 1-800-263-6376 to speak with a representative in our Con sumer Response Center Mon-Fri 8AM-7PM EST. Please do not send your cleaner to Hoover, Inc. in Glenwillow for service, this will only result in delay. If further assistance is needed, call 1-800-263-6376 to speak with a representative in our Consumer Response Center Mon-Fri 8AM-7PM EST. In Canada, contact Hoover Canada, Carson Building, 100 Carson Street, Etobicoke, Ontario M8W 3R9, Phone: 1-800-263-6376 Mon-Fri 8AM-7PM EST. Always identify your cleaner by the complete model number when requesting information or ordering parts. (The model number appears on the bottom of the cleaner.) Servicing of doubleinsulated appliances This vacuum cleaner is double insulated. In a double insulated appliance, two systems of insulation are provided instead of grounding. No grounding means is provided on a double-insulated appliance, nor should a means for grounding be added. Servicing a double-insulated appliance requires extreme care and knowledge of the system, and should be done only by qualified service personnel. Replacement parts must be identical to those parts being replaced. A double-insulated appliance is marked with the words "DOUBLE-INSULATION" or "DOUBLEINSULATED". The symbol may also be marked on the appliance. 9