Hoover F5807 Manual - Page 14

If you have a problem If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the check list below. Problem: Machine won't run Possible cause Possible solution • Not firmly plugged in • Plug unit in firmly • No voltage in wall plug • Check fuse or breaker • Blown fuse/tripped breaker • Replace fuse/reset breaker Problem: Low suction Possible cause Possible solution • Recovery tank lid not on correctly • Make sure lid is on securely (page 8) • Recovery tank full/automatic shut off engaged • Remove and empty recovery tank • Obstruction in hose on stair/upholstery nozzle • Remove hose; clear obstruction • Recovery tank front panel not replaced after stair or upholstery cleaning • Replace recovery tank front panel (page 12) Problem: Clean solution won't dispense Possible cause Possible solution • Solution tank not firmly in place • Make sure tank is securely locked in position • Solution tank empty • Refill tank according to instructions for surface being cleaned (pages 6 & 7) • Recovery tank lid not on correctly • Make sure lid is firmly in place (page 8) • Stair/upholstery solution tube not securely fastened • Make sure tube is securely fastened at connection of hood Service To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer (Depot) by: • checking the Yellow Pages under "Vacuum Cleaners- Household" OR - • checking the list of Factory Service Centers provided with this cleaner OR - • calling 1-800-944-9200 for an automated referral of authorized service outlet locations (U.S. only) OR - • checking the Service section of The Hoover Company on-line at www.hoover.com Do not send your cleaner to The Hoover Company in North Canton for service, this will only result in delay. If further assistance is needed, contact The Hoover Company Consumer Response Center, North Canton, Ohio 44720 Phone: 1-330-499-9499. In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376. Always identify your cleaner by the complete model number when requesting information or ordering parts. (The model number appears on the back of the cleaner handle.) Problem: Solution tube on stair/upyholstery nozzle won't connect Possible cause Possible solution • Connector collar pushed forward • Extend black tabs on connector by pulling collar towards tube 14