Hoover FH11300 Product Manual - Page 18

Troubleshooting

Get Hoover FH11300 PDF manuals and user guides View all Hoover FH11300 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 18 highlights

Troubleshooting: Any other servicing should be done by an authorized service representative. USE TROUBLESHOOTING GUIDE AS A FIRST STEP TO RESOLVE ANY PROBLEMS YOU MAY BE EXPERIENCING. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1-800-944-9200 for further instruction before continuing use. ! WARNING ! To reduce the risk of personal injury Unplug before cleaning or servicing. 15 PROBLEM Cleaner won't run POSSIBLE CAUSE 1. Power cord not firmly plugged into outlet. 2. Blown fuse or tripped breaker. 3. Needs service. Cleaner won't pick-up 1. Dirty Water Tank is not installed correctly. or low suction 2. Dirty Water Tank is full. 3. Dirty Water Tank is clogged. 4. Air path is clogged. Water escaping from Cleaner 1. Dirty Water Tank is full. 2. Dirty Water tank is not installed correctly. 3. C lean Water Solution Tank not installed properly. Cleaner won't dispense 1. Clean Water Solution Tank is empty. 2. C lean Water Solution Tank not installed properly. 3. Needs service. Hose nozzle will not spray after filling the Clean Water Tank or Detergent Container. 1. Air is trapped in the pump and hose. POSSIBLE SOLUTION 1. Plug unit in firmly. 2. Check fuse or breaker in home. Replace fuse/reset breaker in home. 3. Take to service center. To find nearest location, visit our website at www.hoover.com or call 1-800-9449200. 1. Review Placing Dirty Water Tank in base of cleaner. 2. Empty Dirty Water Tank. 3. Clean Dirty Water Tank. 4. Unclog air path. 1. Empty Dirty Water Tank. 2. Review Placing Dirty Water Tank in base of cleaner. 3. Review Clean Water Solution Tank Installation. 1. Fill Clean Water Solution Tank. 2. Review Clean Water Solution Tank Installation. 3. T ake to service center. To find nearest location, visit our website at www.hoover.com or call 1-800-9449200. 1. T urn on the cleaner. If hose does not spray, prime the pump by lowering the hose down to the floor and hold the trigger for up to 1 minute. Motor noise becomes 1. Dirty Water Tank is full. high-pitched 2. Dirty Water Tank is clogged. 3. Air path is clogged. 4. The float in the Dirty Water Tank has been activated. Water or foam escaping from dirty water tank 1. Self-clean option ran too long and caused dirty water tank to overflow. 1. Empty Dirty Water Tank. 2. Clean Dirty Water Tank. 3. Unclog air path. 4. Review Emptying & Cleaning the Dirty Water Tank. 1. Empty dirty water tank and let air dry.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
15
15
Troubleshooting:
Any other servicing should be
done by an authorized service
representative.
USE TROUBLESHOOTING GUIDE
AS A FIRST STEP TO RESOLVE
ANY PROBLEMS YOU MAY BE
EXPERIENCING.
If appliance is not working as
it should, has been dropped,
damaged, left outdoors, or
dropped into water, call Customer
Service at 1-800-944-9200
for further instruction before
continuing use.
WARNING
To reduce the risk of personal injury -
Unplug before cleaning or servicing.
!
!
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Cleaner won’t run
1. Power cord not firmly plugged into outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped breaker.
2. Check fuse or breaker in home. Replace fuse/reset
breaker in home.
3. Needs service.
3. Take to service center. To find nearest location, visit
our website at www.hoover.com or call 1-800-944-
9200.
Cleaner won’t pick-up
or low suction
1. Dirty Water Tank is not installed correctly.
1. Review Placing Dirty Water Tank in base of cleaner.
2. Dirty Water Tank is full.
2. Empty Dirty Water Tank.
3. Dirty Water Tank is clogged.
3. Clean Dirty Water Tank.
4. Air path is clogged.
4. Unclog air path.
Water escaping from
Cleaner
1. Dirty Water Tank is full.
1. Empty Dirty Water Tank.
2. Dirty Water tank is not installed correctly.
2. Review Placing Dirty Water Tank in base of cleaner.
3. Clean Water Solution Tank not installed
properly.
3. Review Clean Water Solution Tank Installation.
Cleaner won’t
dispense
1. Clean Water Solution Tank is empty.
1. Fill Clean Water Solution Tank.
2. Clean Water Solution Tank not installed
properly.
2. Review Clean Water Solution Tank Installation.
3. Needs service.
3. Take to service center. To find nearest location, visit
our website at www.hoover.com or call 1-800-944-
9200.
Hose nozzle will not
spray after filling the
Clean Water Tank or
Detergent Container.
1. Air is trapped in the pump and hose.
1. Turn on the cleaner. If hose does not spray, prime the
pump by lowering the hose down to the floor and hold
the trigger for up to 1 minute.
Motor noise becomes
high-pitched
1. Dirty Water Tank is full.
1. Empty Dirty Water Tank.
2. Dirty Water Tank is clogged.
2. Clean Dirty Water Tank.
3. Air path is clogged.
3. Unclog air path.
4. The float in the Dirty Water Tank has been
activated.
4. Review Emptying & Cleaning the Dirty Water Tank.
Water or foam
escaping from
dirty water tank
1. Self-clean option ran too long and caused
dirty water tank to overflow.
1. Empty dirty water tank and let air dry.