Hoover FH50700 Product Manual - Page 14
Troubleshooting - belt
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Troubleshooting If you need further assistance: If your product needs servicing within the warranty period, please contact Customer Service at 1-800-944-9200; Mon-Fri 7am-6pm EST. Always identify your carpet washer by the complete model number when requesting information or ordering parts. (The model number of the carpet washer is located on the data plate). PLEASE DO NOT RETURN THIS CLEANER TO THE STORE. Any other servicing should be done by an authorized service representative. USE TROUBLESHOOTING GUIDE AS A FIRST STEP TO RESOLVE ANY PROBLEMS YOU MAY BE EXPERIENCING. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1-800-944-9200 for further instruction before continuing use. QUESTIONS OR CONCERNS? Contact Us: 1-800-944-9200 If you have any questions or, visit Hoover.com or connect with us: Twitter: @HooverUSA Facebook: facebook.com/hoover Do not return to store. See back of product for model number. 14 PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION Cleaner won't run 1. Not firmly plugged in 1. Plug unit in firmly 2. No voltage in wall plug 2. Check fuse or breaker in home 3. Blown fuse or tripped breaker 3. Replace fuse or reset breaker in home 4. Fuse in cleaner blown 4. Take to service center Low suction 1. Dirty Water Tank full/automatic shut 1. Remove and empty Dirty Water Tank. off engaged See "How to Empty" page 10 2. Dirty Water Cap or Plug not on correctly 2. Tighten 3. Dirty Water Tank Debris Filter Clogged 3. See "How to Clean" page 10 4. Blockage in nozzle 4. See "How to Clean" page 11 5. Recovery Tank not properly secured 5. Replace Recovery Tank and secure recovery tank latch 6. Clogged Filter 6. Clean it Clean water won't 1. Clean Water Tank not firmly in place 1. Make sure tank is securely locked in dispense position 2. Clean Water Tank or solution container empty 2. Refill container according to cleaning instructions 3. Ensure trigger is being pulled Brushes won't rotate during floor cleaning Check for jams and/or broken belt