Hoover S3330 Manual - Page 8
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Lubrication The motor is equipped with two bearings that contain sufficient lubrication for the life of the motor. The addition of lubricant could cause damage. Therefore, do not add lubricant to the motor bearings. Service To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer (Depot) by: • checking the Yellow Pages under "Vacuum Cleaners Household" OR - • checking the list of Factory Service Centers provided with this cleaner OR - • checking the Service section of The Hoover Company online at www.hoover.com OR - • calling 1-800-944-9200 for an automated referral of authorized service outlet locations (U.S. only). Please do not send your cleaner to The Hoover Company in North Canton for service, this will only result in delay. If further assistance is needed, contact The Hoover Company Consumer Response Center, North Canton, Ohio 44720, Phone: 330-499-9499. In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376. Always identify your cleaner by the complete model number when requesting information or ordering parts. (The model number appears on the bottom of the cleaner.) 4. If you have a problem If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the check list below. Problem: Cleaner won't run Possible cause Possible solution • Not firmly plugged in • Plug in firmly • No voltage in wall receptacle • Check fuse or breaker • Blown fuse/tripped breaker • Replace fuse/reset breaker Problem: Cleaner won't pick up Possible cause Possible solution • Bag full • Replace paper filter bag • Bag not opened • Open bag by pulling folds • Blockage in nozzle, hose or attachments • Remove blockage (see "Clearing blockages" section) • Secondary filters dirty • Replace filters Problem: Nozzle won't pick up Possible cause Possible solution • Blockage in nozzle • Remove blockage (see "Clearing blockages" section) Clearing blockages Remove larger items from carpet and other surfaces before vacuuming to help prevent blockages in hose, wand or nozzle connector, and to maintain cleaning effectiveness of your cleaner. To check for blockages, proceed with each of the following steps until the blockage is found. 1. Turn cleaner OFF and disconnect wand from hand grip. 4-1 2. Turn cleaner ON and check hose end for suction. Turn cleaner OFF and remove any blockages. 3. Remove nozzle from wands and attach wands to hose. Turn cleaner ON and check for suction. Turn cleaner OFF and remove any blockages. 4-2 A 4. Before attaching nozzle to wand, check nozzle connector (A). Look into nozzle connector and remove any blockages. 8