Hoover SmartWash PET Complete Automatic Bundle Product Manual English - Page 22

Troubleshooting: PROBLEM Cleaner won't run Low suction Hose Nozzle stops spraying liquid during use Accessory Tool will not spray after filling the Clean Water Tank or Solution Tank Hose will not spray after priming pump Clean water won't dispense Solution won't dispense Brushes won't rotate during floor cleaning Water is leaking out of Carpet Cleaner Spot Chaser Pretreat Wand will not dispense POSSIBLE CAUSE 1. Not firmly plugged in 2. No voltage in wall plug 3. Blown fuse or tripped breaker POSSIBLE SOLUTION 1. Plug unit in firmly. 2. Check fuse or breaker in home. 3. Replace fuse or reset breaker in home. WARNING To reduce the risk of personal injury, unplug before cleaning or servicing. 4. Fuse in cleaner blown 4. Take to service center. 5. On/Off pedal not depressed 5. Press pedal. 1. Dirty Water Tank full/automatic shut off engaged 1. Remove and empty Dirty Water Tank. See "How to Empty" page 13. 2. Blockage in tool on end of hose 2. Remove tool and clear blockage. 3. Dirty Water Lid not on correctly 3. Make sure lid is on securely. See "How to Empty" page 13. 4. Dirty Water Tank Debris Filter clogged 4. See "How to Clean" page 13. 5. Blockage in Nozzle 5. See "How to Clean" page 15. 6. Dirty Water Tank not properly secured 6. Replace Dirty Water Tank and secure Dirty Water Tank latch. 7. Dirty Water Nozzle not on correctly 7. Remove and replace Dirty Water Nozzle. See "How to Clean & Remove Nozzle" page 15. 8. Blockage in hose 8. Drop a coin through, clear with broom handle. 1. Clean Water Tank or Detergent Container is empty 1. Turn off Cleaner and fill Clean Water Tank & Detergent Container. 2. Loose connection to solution port on foot of cleaner 2. Check for secure connection to solution port on body of Cleaner. 1. Air is trapped in the hose & pump 1. Turn on the Cleaner. If hose does not spray, prime the pump by lowering the hose down to the floor and hold the trigger for up to one minute. 2. Aim downward & squeeze trigger. 1. Pump is defective 1. Call for service: 1-800-944-9200. 2. Not connected properly 2. Check connection. 1. Clean Water Tank or Solution Tank not firmly in place 1. Make sure tank is securely locked in position. 2. Clean Water Tank or Solution Tank empty 2. Refill container according to cleaning instructions. 1. Cleaner is not moving in forward direction 1. Must be moving the machine forward to properly dispense water and solution. 1. Brushroll stall protection activated 1. Turn the unit off and back on, then inspect and clean for jams. 2. Unit in upright position 2. Brushes will not rotate in upright position. Step on handle release to start cleaning. 1. Clean Water Tank, Solution Tank or Dirty Water Tank not FIRMLY in place 1. Make sure the tank is secure. 2. Carpet Cleaner may drip residual moisture after use. Allow cleaner and brushes to dry before storing on hard floor surface. 1. Batteries installed incorrectly or need to be replaced. Spray will start to 1. "How to use Spot Chaser Pretreat Wand" page 19 lessen as the battery gets close to dead. 2. Spray tip clogged 22