Hoover WH10201 Product Manual - Page 6

Troubleshooting, Service

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Troubleshooting: ! WARNING ! To reduce risk of personal injury - Unplug before cleaning or servicing. Service: Any other servicing should be done by an authorized service representative. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use. PROBLEM Unit does not turn ON Unit has high noise level Unit still does not operate POSSIBLE CAUSE 1. Power cord not firmly plugged into outlet. 2. No voltage in wall plug. 3. Blown fuse or tripped breaker. 4. Timer may have finished. 5. Front cover may be loose. 6. Filter may be loose. 1. Check for a dirty filter. 1. Air grills may be blocked. 2. Filter may be dirty. 3. Fan speed is set to L=Low (silence technology) 4. Check all points above. POSSIBLE SOLUTION 1. Plug unit in firmly. 2. Check fuse or breaker in home. 3. Replace fuse/reset breaker in home. 4. Reset timer. 5. Secure front cover. 6. Secure filter. 1. Replace the filter. 1. Clear air grill area. 2. Replace filter. 3. Indicator light will illuminate. 4. Call 1-800-944-9200 for the nearest authorized service representative. *Varies per model To obtain approved Hoover® service and genuine Hoover® parts, locate the nearest Authorized Hoover® Warranty Service Dealer (Depot) by: • Checking the Yellow Pages under "Air Purifiers" or "Household". • Visit our website at hoover.com (U.S. Customers) or hoover.ca (Canadian customers). Follow the service center link to find the service outlet nearest you. • For an automated referral of authorized service outlet locations call 1-800-944-9200. Do not send your Air Purifier to Hoover®, Inc., Company in Glenwillow for service. This will only result in delay. If you need further assistance: To speak with a customer service representative call 1-800-9449200; Mon-Fri 8am-7pm EST. Always identify your Air Purifier by the complete model number when requesting information or ordering parts. (The model number appears on the bottom of the Air Purifier.) PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE. 7 8

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Troubleshooting:
WARNING
To reduce risk of personal injury - Unplug before cleaning or servicing.
!
!
Service:
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Unit does not
turn ON
1. Power cord not firmly plugged
into
outle
t.
1. Plug unit in firmly.
2. No voltage in wall plug.
2.
Check fuse or breaker in home.
3.
Blown fuse or tripped breaker.
3.
Replace fuse/reset breaker in
home.
4. Timer may have finished.
4. Reset timer.
5. Front cover may be loose.
5. Secure front cover.
6. Filter may be loose.
6. Secure filter.
Unit has high
noise level
1. Check for a dirty filter.
1. Replace the filter.
Unit still does
not operate
1. Air grills may be blocked.
1. Clear air grill area.
2. Filter may be dirty.
2. Replace filter.
3. Fan speed is set to L=Low
(silence technology)
3. Indicator light will illuminate.
4. Check all points above.
4. Call 1-800-944-9200 for the
nearest authorized service
representative.
To obtain approved Hoover
®
service and genuine Hoover
®
parts,
locate the nearest Authorized Hoover
®
Warranty Service Dealer
(Depot) by:
• Checking the Yellow Pages under “Air Purifiers” or “Household”.
• Visit our website at hoover.com (U.S. Customers) or hoover.ca
(Canadian customers). Follow the service center link to find the
service outlet nearest you.
• For an automated referral of authorized service outlet locations
call 1-800-944-9200.
Do not send your Air Purifier to Hoover
®
, Inc., Company in
Glenwillow for service. This will only result in delay.
If you need further assistance:
To speak with a customer service representative call 1-800-944-
9200; Mon-Fri 8am-7pm EST. Always identify your Air Purifier
by the complete model number when requesting information or
ordering parts. (The model number appears on the bottom of the
Air Purifier.)
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
*Varies per model