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Updated May 20, 2008 About this guide This guide provides product planning information, replacement and removal procedures, problem determination and parts listings of field-replaceable-units (FRUs) for Model 330 of the IBM SurePOS 300 (also referred to as the 4810). Within this guide, the terms 4810 or Model 330 refer to models 330 and 33H (and other similar models) of the the IBM SurePOS 300. The chapters are organized as follows: v Chapter 1, "Introduction," on page 1-1 provides an overview of the 4810 Model 330. v Chapter 2, "Remove/replace procedures for the 4810 SurePOS 300," on page 2-1 describes the procedures for removing parts from the 4810. v Chapter 3, "Problem determination," on page 3-1 describes the procedures for resolving problems. v Chapter 4, "Parts catalog," on page 4-1 provides information about the field-replaceable units (FRUs) for the product. Who should read this manual This manual is intended for use by experienced personnel responsible for installing and maintaining Model 330 of the IBM 4810 SurePOS 300. Related publications, drivers, and service packages The following IBM publication is available from the IBM Retail Store Solutions Web site at http://www.ibm.com/solutions/retail/store. Select Support, then select Publications. v IBM 4810 SurePOS 300 Technical Reference Model 330 of the IBM 4810 SurePOS 300 requires UPOS drivers at level 1.7.5 or higher. IBM drivers are available from the IBM Retail Store Solutions Web site at http://www.ibm.com/solutions/retail/store. Select Support, then select the link under Peripheral Drivers to access these drivers: v OLE for POS (OPOS) v JavaPOS v POSS for Linux Accessibility Accessibility features help a user who has a physical disability, such as restricted mobility or limited vision, to use the 4810 SurePOS 300 successfully. This is a high-level list of the accessibility features: v All controls are located on the front of the machine, in easy reach. v Industry-standard serial and USB ports allow alternative I/O devices. v Manuals are available in PDF format and can be downloaded from the Web. See "Related publications, drivers, and service packages" for the Web address. v Displays can be driven at 60 Hz to eliminate problems caused by screen flicker. © Copyright IBM Corp. 2005, 2007 vii

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About
this
guide
This
guide
provides
product
planning
information,
replacement
and
removal
procedures,
problem
determination
and
parts
listings
of
field-replaceable-units
(FRUs)
for
Model
330
of
the
IBM
SurePOS
300
(also
referred
to
as
the
4810
).
Within
this
guide,
the
terms
4810
or
Model
330
refer
to
models
330
and
33H
(and
other
similar
models)
of
the
the
IBM
SurePOS
300.
The
chapters
are
organized
as
follows:
v
Chapter
1,
“Introduction,”
on
page
1-1
provides
an
overview
of
the
4810
Model
330.
v
Chapter
2,
“Remove/replace
procedures
for
the
4810
SurePOS
300,”
on
page
2-1
describes
the
procedures
for
removing
parts
from
the
4810.
v
Chapter
3,
“Problem
determination,”
on
page
3-1
describes
the
procedures
for
resolving
problems.
v
Chapter
4,
“Parts
catalog,”
on
page
4-1
provides
information
about
the
field-replaceable
units
(FRUs)
for
the
product.
Who
should
read
this
manual
This
manual
is
intended
for
use
by
experienced
personnel
responsible
for
installing
and
maintaining
Model
330
of
the
IBM
4810
SurePOS
300.
Related
publications,
drivers,
and
service
packages
The
following
IBM
publication
is
available
from
the
IBM
Retail
Store
Solutions
Web
site
at
Select
Support
,
then
select
Publications
.
v
IBM
4810
SurePOS
300
Technical
Reference
Model
330
of
the
IBM
4810
SurePOS
300
requires
UPOS
drivers
at
level
1.7.5
or
higher.
IBM
drivers
are
available
from
the
IBM
Retail
Store
Solutions
Web
site
at
Select
Support
,
then
select
the
link
under
Peripheral
Drivers
to
access
these
drivers:
v
OLE
for
POS
(OPOS)
v
JavaPOS
v
POSS
for
Linux
Accessibility
Accessibility
features
help
a
user
who
has
a
physical
disability,
such
as
restricted
mobility
or
limited
vision,
to
use
the
4810
SurePOS
300
successfully.
This
is
a
high-level
list
of
the
accessibility
features:
v
All
controls
are
located
on
the
front
of
the
machine,
in
easy
reach.
v
Industry-standard
serial
and
USB
ports
allow
alternative
I/O
devices.
v
Manuals
are
available
in
PDF
format
and
can
be
downloaded
from
the
Web.
See
“Related
publications,
drivers,
and
service
packages”
for
the
Web
address.
v
Displays
can
be
driven
at
60
Hz
to
eliminate
problems
caused
by
screen
flicker.
Updated
May
20,
2008
©
Copyright
IBM
Corp.
2005,
2007
vii