IBM 4910-33S Installation Guide

IBM 4910-33S Manual

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  • IBM 4910-33S | Installation Guide - Page 1
    SurePOS 300 Operating System Installation Guide Models 33x and x4x GA27-4360-01
  • IBM 4910-33S | Installation Guide - Page 2
  • IBM 4910-33S | Installation Guide - Page 3
    SurePOS 300 Operating System Installation Guide Models 33x and x4x GA27-4360-01
  • IBM 4910-33S | Installation Guide - Page 4
    Publications are not stocked at the address that is given below. This publication is available on the IBM Retail Store Solutions Web site. 1. Go to www.ibm.com/solutions/retail/store. 2. Select Support at the left side of the Web page. 3. Select Publications. A form for reader's comments is provided
  • IBM 4910-33S | Installation Guide - Page 5
    Drivers 11 Chapter 5. Installing Windows Embedded for Point Of Service on SurePOS 300 (Models E3H, 33H and 330 13 Contents of files to be placed on WEPOS Install CDs for SurePOS 300 . . . . 16 Chapter 6. Installing the IBM Retail Environment for SUSE LINUX . . . . 19 Chapter 7. Troubleshooting
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    31 Chapter 12. Installing the WePOS and POSReady Drivers for Models x4xs 33 SurePOS 300 Required Drivers 33 Chapter 13. Installing the IBM Retail Environment for SUSE LINUX . . . . 35 Chapter 14. Troubleshooting Models x4x 37 Troubleshooting Configuration Issues 38 USB memory key/USB CD-ROM
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    Figures 1. System Information Window 6 © Copyright IBM Corp. 2005 v
  • IBM 4910-33S | Installation Guide - Page 8
    vi SurePOS 300: Operating System Installation Guide Models 33x and x4x
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    and Store Solutions web site at http://www.ibm.com/solutions/retail/store/support. v IBM SurePOS 300 - Technical Reference v SurePOS 300-33x: Installation and Service Guide, GA27-7355 v SurePOS 300 Installation and Service Guide for 4810/4910 Models x4x, G362-0560 v Safety Information - Read This
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    viii SurePOS 300: Operating System Installation Guide Models 33x and x4x
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    provide accurate and high-quality information. To provide feedback: v Go to http://www.ibm.com/solutions/retail/store. Click Support, then click Publications. Click the publication comments within the introductory text. Provide the requested information and your comments. Be sure to include the name
  • IBM 4910-33S | Installation Guide - Page 12
    x SurePOS 300: Operating System Installation Guide Models 33x and x4x
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    Summary of changes March 2009 This publication contains two parts: Part 1 contains information relating to Models E3H, 33H, and 330. Part 2 contains information relating to the Models x4x. All of the information in Part 2 is new for this release. © Copyright IBM Corp. 2005 xi
  • IBM 4910-33S | Installation Guide - Page 14
    xii SurePOS 300: Operating System Installation Guide Models 33x and x4x
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    Part 1. Models E3H, 33H and 330 © Copyright IBM Corp. 2005 1
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    2 SurePOS 300: Operating System Installation Guide Models 33x and x4x
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    this state. BIOS Update and Configuration 1. Before beginning, obtain the latest BIOS update for the SurePOS 300 from the IBM Retail Store Solutions support page, www.ibm.com/solutions/retail/store/ support/. 2. After updating the BIOS, choose Load Optimized Defaults in BIOS setup. © Copyright
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    4 SurePOS 300: Operating System Installation Guide Models 33x and x4x
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    CD-ROM Drive (if IDE CD-ROM option is not present) v SATA Driver Disk (download from RSS support http://www.ibm.com/solutions/ retail/store/support) Configuring the Windows 2000 Professional Setup Diskettes Note: This section only applies to SurePOS 300 systems without the internal IDE CD-ROM option
  • IBM 4910-33S | Installation Guide - Page 20
    POST. 2. Enter the Advanced BIOS Features menu. 3. Under the Boot Device selections, make the following changes: v First Boot Device = USB-FDD v Second Boot Device = HDD-0 6 SurePOS 300: Operating System Installation Guide Models 33x and x4x
  • IBM 4910-33S | Installation Guide - Page 21
    IDE CD-ROM. 2. Power on the system and boot from the Windows 2000 Professional disk. 3. Press when prompted to add the SATA mass storage driver. You may have to press several times for Windows setup to accept the keystroke. 4. Follow the prompts on the screen. Note: You can also
  • IBM 4910-33S | Installation Guide - Page 22
    8 SurePOS 300: Operating System Installation Guide Models 33x and x4x
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    Windows XP installation process fully supports the SurePOS 300. No special considerations need driver. You may have to press several times for Windows setup to accept the keystroke. Note: If the SATA driver is not installed, use the instructions that came with the SATA driver or the SATA driver
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    10 SurePOS 300: Operating System Installation Guide Models 33x and x4x
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    can be obtained from the IBM Retail Store Solutions support site www.ibm.com/solutions/retail/store/ support. Also, reboot the system between each driver installation. SurePOS 300 Required Drivers v Intel INF Driver v Ethernet Driver v Video Driver v Audio Driver v Windows Operating System Patches
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    12 SurePOS 300: Operating System Installation Guide Models 33x and x4x
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    Chapter 5. Installing Windows Embedded for Point Of Service on SurePOS 300 (Models E3H, 33H and 330) If you are using the installation CD to install Windows® Embedded for Point Of Service (WEPOS) on IBM Retail Store Solutions hardware, there are special instructions for some of the system units.
  • IBM 4910-33S | Installation Guide - Page 28
    b. Download the IBM SurePOS 300-33x SATA driver from the IBM Hardware Support web site at http://www.ibm.com/solutions/retail/store/support. c. Extract the files from the surepos300-33x-sata2kxp01020057.exe file. d. In the WEPOS_INSTALL subdirectory, create a subdirectory in the i386\system32\
  • IBM 4910-33S | Installation Guide - Page 29
    to find the driver files and where named WEPOS_INSTALL. b. Type the following command ISO image with long file name support (-n) by the name of wepos a CD using a tool such as IBM RecordNow. After performing this step, please the Load Hive screen: ″Files of Type″ box select All Files. i. Click
  • IBM 4910-33S | Installation Guide - Page 30
    xxx\ControlSet001\Services\Si3112 placed on WEPOS Install CDs for SurePOS 300. 1. TxtSetup.oem ; This file installs the SiI 3112 non-RAID serial ATA driver as part ; of text mode "PCI\VEN_1095&DEV_3512&SUBSYS_B0021458", "Si3112" 16 SurePOS 300: Operating System Installation Guide Models 33x and x4x
  • IBM 4910-33S | Installation Guide - Page 31
    has the ; txtsetup.oem which has the information on ; what driver to load. ; ; e.g. OemDriverRoot = "" and OemDriverDirs = drv1, drv2 ; indicates to the WinPE that under WinPE's system32 directory Chapter 5. Installing Windows Embedded for Point Of Service on SurePOS 300 (Models E3H, 33H and 330) 17
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    "/> 18 SurePOS 300: Operating System Installation Guide Models 33x and x4x
  • IBM 4910-33S | Installation Guide - Page 33
    Chapter 6. Installing the IBM Retail Environment for SUSE LINUX For information about installing the IBM Retail Environment for SUSE LINUX (IRES), refer to the IBM Retail Environment for SUSE LINUX Developer's Guide GC30-9723. © Copyright IBM Corp. 2005 19
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    20 SurePOS 300: Operating System Installation Guide Models 33x and x4x
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    Chapter 7. Troubleshooting The table below lists some of the most common issues you may encounter during the installation of Windows 2000 and Windows XP. Please ensure that all directions in this guide are followed carefully to prevent any unnecessary problems from occurring. Symptom Stop
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    22 SurePOS 300: Operating System Installation Guide Models 33x and x4x
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    Part 2. Models x4x © Copyright IBM Corp. 2005 23
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    24 SurePOS 300: Operating System Installation Guide Models 33x and x4x
  • IBM 4910-33S | Installation Guide - Page 39
    this state. BIOS Update and Configuration 1. Before beginning, obtain the latest BIOS update for the SurePOS 300 from the IBM Retail Store Solutions support page, www.ibm.com/solutions/retail/store/ support/. 2. After updating the BIOS, choose Load Optimized Defaults in BIOS setup. © Copyright
  • IBM 4910-33S | Installation Guide - Page 40
    26 SurePOS 300: Operating System Installation Guide Models 33x and x4x
  • IBM 4910-33S | Installation Guide - Page 41
    Installing Windows XP/Vista for Models x4x The Windows XP/Vista installation process fully supports the SurePOS 300. No special considerations need to be made when installing the operating system. You XP/Vista Professional CD-ROM. 2. Follow the prompts on the screen. © Copyright IBM Corp. 2005 27
  • IBM 4910-33S | Installation Guide - Page 42
    28 SurePOS 300: Operating System Installation Guide Models 33x and x4x
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    supported drivers for the SurePOS 300 at the IBM Retail Store Solutions support site, www.ibm.com/solutions/retail/store/support. This is the only supported source of drivers for the SurePOS 300. SurePOS 300 Required Drivers v Intel Chipset Driver v Ethernet Driver v Video Driver v Audio Driver
  • IBM 4910-33S | Installation Guide - Page 44
    30 SurePOS 300: Operating System Installation Guide Models 33x and x4x
  • IBM 4910-33S | Installation Guide - Page 45
    Windows Embedded Point of Sale (WEPOS) and Windows Embedded POSReady installation processes fully support the SurePOS 300. No special considerations need to be made when installing either operating system. or POSReady package. 2. Follow the prompts on the screen. © Copyright IBM Corp. 2005 31
  • IBM 4910-33S | Installation Guide - Page 46
    32 SurePOS 300: Operating System Installation Guide Models 33x and x4x
  • IBM 4910-33S | Installation Guide - Page 47
    You can always find the latest supported drivers for the SurePOS 300 at the IBM Retail Store Solutions support site, www.ibm.com/solutions/retail/store/support. This is the only supported source of drivers for the SurePOS 300. Attention: The "Additional Drivers" optional component for POSReady must
  • IBM 4910-33S | Installation Guide - Page 48
    34 SurePOS 300: Operating System Installation Guide Models 33x and x4x
  • IBM 4910-33S | Installation Guide - Page 49
    LINUX For information about installing the IBM Retail Environment for SUSE LINUX (IRES), refer to the IBM Retail Environment for SUSE LINUX Version 2.1.5 Developer's Guide (GC30-9723-03) that is available on the following website: http://www2.clearlake.ibm.com/store/support/html/pubs.html#-IRES. For
  • IBM 4910-33S | Installation Guide - Page 50
    36 SurePOS 300: Operating System Installation Guide Models 33x and x4x
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    WEPOS, and POSReady. Please ensure that all directions in this guide are followed carefully to prevent any unnecessary problems from occurring. Symptom Touch screen not working. Resolution Ensure that the latest touch screen drivers are installed properly and all the touch screen cables are firmly
  • IBM 4910-33S | Installation Guide - Page 52
    support, please use the following resources: v IBM Retail Store Solutions Support, www.ibm.com/solutions/retail/store/support/ v Microsoft Help and Support, http://support.microsoft.com/. Troubleshooting USB legacy boot support. 38 SurePOS 300: Operating System Installation Guide Models 33x and x4x
  • IBM 4910-33S | Installation Guide - Page 53
    The IBM 4810-x4x BIOS does not support non-IBM Point of IBM Point of Sale USB keyboards to be used in BIOS POST/Setup: v Attach the Non-IBM Point of Sale USB keyboard device directly to a USB root port: - Front USB port - Standard USB ports on the rear panel of the system Chapter 14. Troubleshooting
  • IBM 4910-33S | Installation Guide - Page 54
    . High Speed USB is only disabled for USB legacy boot support. 1. Power ON the system. 2. Press Del to enter . 8. BIOS POST/Setup should be accessible with a non-IBM Point of Sale USB Keyboard. When the Windows installation CD/DVD SurePOS 300: Operating System Installation Guide Models 33x and x4x
  • IBM 4910-33S | Installation Guide - Page 55
    Part 3. Appendixes © Copyright IBM Corp. 2005 41
  • IBM 4910-33S | Installation Guide - Page 56
    42 SurePOS 300: Operating System Installation Guide Models 33x and x4x
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    References in this publication to IBM products, programs, and services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not that only IBM's product, program, or service may be used. Any functionally
  • IBM 4910-33S | Installation Guide - Page 58
    logo, PS/2, SureMark and SurePoint are trademarks of IBM Corporation in the United States or other countries or , other countries, or both. Other company, product, and service names may be trademarks or service marks of others. 44 SurePOS 300: Operating System Installation Guide Models 33x and x4x
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  • IBM 4910-33S | Installation Guide - Page 60
    Printed in USA GA27-4360-01
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SurePOS 300
Operating System Installation Guide
Models 33x and x4x
GA27-4360-01
±²³