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IBM 6643 User Guide - Page 119

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Index Numerics 1-800 telephone assistance 79 900 number support 81 A adapter installation 49 additional software 4 administrator password 34 air circulation 7 America Online 78 arranging your work- space 6 assistance 75 audio connectors 9 controlling volume 23 playing back sound 24 recording sound 24 audio problems 58 audio subsystem 2 available options 40 B backing up configuration 40 battery, replacing 71 buttons 13 C cables connecting 8 disconnecting 42 CD-ROM drive 59 CD-ROM/DVD drive 18 cleaning computer 27 keyboard 27 monitor screen 27 mouse 28 comfort 6 communications 2 component locations 41 computer records 85 configuration, backing up 40 © Copyright IBM Corp. 2000 Configuration/Setup Utility other settings 35 Configuration/Setup utility 31 exiting 33 passwords 33 viewing and chang- ing settings 32 connecting cables 8 controls and indicators 13 D device bay 13, 18 diagnostics diskette 69 disconnecting cables 42 diskette drive 18 diskette drive problems 61 display/monitor problems 61 DVD-ROM drive 60 E electrical outlets and cable lengths 8 electronic support 78 Ethernet connections 8 expansion capability 3 F fax, getting information by 78 fee services 80 G general problems 62 glare and lighting 6 graphics subsystem 2 H handling a CD or DVD 21 handling and storing diskettes 18 hard disk drive, removing 44 hardware Features 2 help 75 home page, IBM Personal Computer 75 home page, IBM Personal Computing 77 I IBM enhanced diagnostics 69 IBM Enhanced Diagnostics diskette, creating 70 IBM Enhanced Diagnostics diskette, running 70 identifying your computer 1 inserting a CD or DVD 22 inserting and removing diskettes 19 installing adapter 49 memory 47 installing options 39 intermittent problems 62 internal drives 2 international warranty service 80 Internet home page 75, 77 K keyboard cleaning 27 locking 26 using 15 keyboard/mouse features 3 L locations, system board components 41 locking cover 26 locking the keyboard 26 M memory 2, 47 memory problems 64 microprocessor 2 105

Section	Page
User Guide NetVista X40 Type 6643	1
Contents	5
Safety information	9
Lithium battery notice	10
Modem safety information	11
Laser compliance statement	11
About this book	13
Conventions used in this book	13
Related information	14
Chapter 1. Product overview	15
Identifying your computer	15
Hardware features	16
Microprocessor	16
Memory	16
Internal drives	16
Graphics subsystem	16
Audio subsystem	16
Communications	16
System management features	17
Keyboard and mouse features	17
Expansion capability	17
Power	17
Security features	17
Supported operating systems	17
Software	18
IBM preinstalled software	18
Additional software	18
Access IBM	18
Chapter 2. Setting up your computer	19
Selecting a location for your computer	19
Arranging your workspace	20
Comfort	20
Glare and lighting	20
Air circulation	21
Electrical outlets and cable lengths	22
Connecting cables	22
USB connectors	23
Audio connectors	23
Other connectors	24
Recording identification numbers	24
Starting the computer	25
Chapter 3. Operating and caring for your computer	27
Controls and status indicators	27
Starting your computer	28
Shutting down the computer	29
Using the Rapid Access III keyboard	29
Using the IBM ScrollPoint II mouse	31
Accessing the diskette drive and CD-ROM or DVD-ROM drive	32
Using diskettes You can use 3.5-inch diskettes in the diskette drive of your computer. Data is stored on the magnetic surface	32
Handling and storing diskettes	32
Inserting and removing diskettes	33
Write-protecting diskettes	34
Using a CD-ROM or DVD-ROM drive	35
Handling a CD or DVD disc	35
Inserting and removing a CD or DVD disc	36
Using video features	37
Video device drivers	37
Using audio features	37
Controlling volume	37
Recording and playing back sound	38
Using power-management features	38
Using the Windows Start menu	39
Using the Standby button on the keyboard	39
Using the power button	39
Setting power schemes	40
Using security features	40
Locking the cover	40
Locking the keyboard	40
Taking care of your computer	41
Basics	41
Cleaning your computer and keyboard	41
Monitor and screen	41
Mouse	42
Moving your computer	43
Chapter 4. Using the Configuration/Setup Utility program	45
Starting and using the Configuration/Setup Utility program	45
Viewing and changing settings	46
Exiting from the Configuration/Setup Utility program	47
Using passwords	47
Power-on password	48
Administrator password	48
Setting, changing, and deleting a password	48
Using Security Profile by Device	48
Other settings in the Configuration/Setup Utility program	49
The startup sequence	50
Changing the startup sequence	50
Pentium III microprocessor serial number feature	50
Chapter 5. Installing options	53
Handling static-sensitive devices	53
Backing up configuration settings	54
Available options	54
Tools required	54
Component locations	55
System board	55
Disconnecting cables	56
Removing the rear cover	56
Removing the hard disk drive	58
Removing the system board cover	59
Installing memory	61
Installing an adapter	63
Chapter 6. Troubleshooting	65
Troubleshooting procedure	66
Power-on self-test (POST)	67
POST error codes	67
Device troubleshooting charts	70
Audio problems	72
CD-ROM or DVD-ROM drive problems	73
DVD disc problems	74
Diskette drive problems	75
Display/monitor problems	75
Untitled	76
Intermittent problems	76
Keyboard, mouse, or pointing device problems	77
Memory problems	78
Modem problems	79
Optional-device problems	82
Software problems	83
Universal Serial Bus (USB) problems	83
IBM Enhanced Diagnostics	83
Creating an IBM Enhanced Diagnostics diskette	84
Running the IBM Enhanced Diagnostics program	84
Replacing the battery	85
Chapter 7. Getting help, service, and information	89
Service support	89
Before you call for service	90
Getting customer support and service	91
Using the World Wide Web	91
Using electronic support services	92
Getting information by fax	92
Getting help by telephone	93
Getting help around the world	94
Purchasing additional services	94
Enhanced PC support line	95
900-number operating system and hardware support line	95
Network and server support line	95
Ordering support line services	96
Warranty and repair services	96
Ordering publications	97
Appendix A. Computer records	99
Product warranty and notices	101
Warranty Statements	101
IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part 1 - General Terms)	101
IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1 - General Terms)	104
Part 2 - Worldwide Country-Unique Terms	108
Notices	112
Processing date data	113
Trademarks	113
Electronic emission notices	113
Power cord notice	117

Match case Limit results 1 per page

2000

105

Index

Numerics

1-800 telephone assistance

900 number support

adapter installation

additional software

administrator

password

air circulation

America Online

arranging

your

work-

space

assistance

audio

connectors

controlling

volume

playing back sound

recording sound

audio problems

audio subsystem

available options

backing up configuration

battery, replacing

buttons

cables

connecting

disconnecting

CD-ROM drive

CD-ROM/DVD drive

cleaning

computer

keyboard

monitor screen

mouse

comfort

communications

component locations

computer records

configuration, backing up

Configuration/Setup

Utility

other settings

Configuration/Setup util-

ity

exiting

passwords

viewing and chang-

ing

set-

tings

connecting cables

controls and indicators

device bay

diagnostics diskette

disconnecting cables

diskette drive

diskette drive problems

display/monitor

prob-

lems

DVD-ROM drive

electrical outlets and cable

lengths

electronic support

Ethernet connections

expansion capability

fax, getting information

fee services

general problems

glare and lighting

graphics subsystem

handling a CD or DVD

handling and storing dis-

kettes

hard disk drive, removing

hardware Features

help

home page, IBM Personal

Computer

home page, IBM Personal

Computing

IBM enhanced diagnos-

tics

IBM Enhanced Diagnos-

tics

diskette,

creating

IBM Enhanced Diagnos-

tics

diskette,

running

identifying your comput-

inserting a CD or DVD

inserting and removing

diskettes

installing

adapter

memory

installing options

intermittent problems

internal drives

international

warranty

service

Internet home page

keyboard

cleaning

locking

using

keyboard/mouse features

locations, system board

components

locking cover

locking the keyboard

memory

memory problems

microprocessor