Home » IBM Manuals » Desktops » IBM 7026-H80 » Manual Viewer

IBM 7026-H80 Service Guide - Page 388

Service Processor Menus, Accessing the Service Processor Menus Locally

Add to My Manuals
Save this manual to your list of manuals

Page 388 highlights

Service Processor Menus The service processor menus are divided into two groups: v General user menus - the user must know the general-access password. v Privileged user menus - the user must know the privileged-access password. If the server is powered off, the service processor menus can be accessed locally or remotely. Accessing the Service Processor Menus Locally Service processor menus can be accessed locally by connecting an ASCII terminal to serial port 1 (S1) or serial port 2 (S2). Access to the service processor menus is not available on serial port 3 (S3) or serial port 4 (S4). Because the presence of the ASCII terminal cannot be confirmed by the service processor, you must press a key (any key) on the ASCII keyboard to confirm its presence after OK appears in the primary drawer operator panel display. When you gain access, the service processor prompts you for a password (if set), and when verified, displays the service processor menus. The service processor menu prompt, represented by 0> or 1>, indicates the serial port to which the terminal is connected. v 0> indicates serial port 1 (S1) v 1> indicates serial port 2 (S2) Accessing the Service Processor Menus Remotely If your system has a modem connected and is configured for call-in (see "Modem Configuration Menu" on page 392), the service processor menus can be accessed remotely as follows: 1. With the system powered off, call in from a remote terminal. 2. The service processor detects ring-indicate and prompts you for a password (if set). When verified, the service processor menus display remotely. Saving and Restoring Service Processor Settings All the settings you make (except language) from the service processor menus can be backed up either for recovering from a fault that may corrupt these settings, or for replicating these settings to other servers that include a service processor. The AIX service aid, Save or Restore Hardware Management Policies, can be used to save your settings after initial setup or whenever the settings must be changed for system operation purposes. It is strongly recommended that you use this AIX service aid for backing up service processor settings to protect the usefulness of the service processor and the availability of the server. Refer to "Save or Restore Hardware Management Policies," in the "Introducing Tasks and Service Aids" section of the RS/6000 and pSeries Eserver Diagnostics Information for Multiple Bus Systems, SA38-0509. 370 Service Guide

Section	Page
Contents	3
Safety Notices	11
Rack Safety Instructions	11
Electrical Safety	12
Laser Safety Information	13
Laser Compliance	13
Data Integrity and Verification	15
About This Book	17
ISO 9000	17
Online Publications	17
Related Publications	17
Trademarks	18
Chapter 1. Reference Information	19
Overview	19
Data Flow with One-Way Processor	21
Data Flow with Two- to Six-Way Processor	22
Powering the System On and Off	22
Console Strategy	23
Power-On Self-Test	24
POST Indicators	24
POST Keys	24
1 Key	25
5 Key	25
6 Key	25
8 Key	25
System Unit Locations	26
CEC Drawer Front View	27
CEC Drawer Top View	28
CEC Drawer Rear View	29
Primary I/O Drawer Front View	30
Primary I/O Drawer Top View	30
Primary I/O Drawer Rear View	32
Primary I/O Drawer Front View with Covers Removed	33
Secondary I/O Drawer Front View	34
Secondary I/O Drawer Top View	34
Secondary I/O Drawer Rear View	36
PCI Board Locations	37
System Board Locations	38
Memory Riser Card and Memory DIMM Locations	39
One-Way Processor Card Memory DIMM Locations	40
Primary I/O Drawer Operator Panel	41
Secondary I/O Drawer Operator Panel	42
SCSI IDs and Bay Locations	43
System Memory	44
One-Way Processor Memory Placement Rules	44
Riser Card Memory Placement Rules	44
I/O Drawer Features	45
I/O Drawer Addressing	45
I/O Drawer and Power Supply LED Status	46
Message Hierarchy for Secondary I/O Drawer Operator Panel	47
Primary I/O Drawer Operator Panel Behavior During Power-On	48
After Connecting AC Power	48
After Power is Removed Because of a Breakdown	48
Secondary I/O Drawer Operator Panel Behavior During Power-On	49
After Connecting AC Power	49
After Power is Removed Because of a Shutdown	49
Logical and Physical Locations	50
Physical Location Codes	50
Location Code Format	50
Multiple FRU Callout Instructions	51
AIX Location Codes	52
AIX and Physical Location Code Reference Tables	54
Cabling the CEC Drawer, Primary I/O Drawer, and Secondary I/O Drawer	66
Connecting JTAG and VS COM Cables	66
CEC Drawer Attached to I/O Drawer	66
Connecting RIO and SPCN Cables	67
CEC Drawer Attached to One I/O Drawer	68
CEC Drawer Attached to Two I/O Drawers	69
CEC Drawer Attached to One I/O Drawer	70
CEC Drawer Attached to Two I/O Drawers	71
System Cable Diagrams	72
CEC Drawer Cable Diagram	72
Primary I/O Drawer Cable Diagram	73
Secondary I/O Drawer Cable Diagram	74
DC Power Cable Routings	75
Specifications	76
CEC Drawer	76
7014 Model T00 and T42 Rack	78
I/O Drawer	80
Noise Emission Notes	82
System Service Clearances	83
Rack Configuration	83
Power Cables	84
Service Inspection Guide	85
Chapter 2. Diagnostics Overview	87
Maintenance Analysis Procedures (MAPs)	87
Checkpoints	88
FRU Isolation	89
Electronic Service Agent for the Eserver pSeries and RS/6000	89
Using the Service Processor and Electronic Service Agent Features	90
Service Processor	90
Electronic Service Agent	91
Chapter 3. Maintenance Analysis Procedures (MAPs)	93
Entry MAP	93
Quick Entry MAP	94
Quick Entry MAP Table of Contents	94
MAP 1020: Problem Determination	102
MAP 1520: Power	107
Map 1521: Cannot Power On The Primary I/O Drawer, Operator Panel Does Not Show OK Prompt	109
Map 1522: Cannot Power On The CEC Drawer	115
Map 1523: Cannot Power On The Secondary I/O Drawer, Operator Panel Power Present LED Does Not Come On	122
Map 1524: The SPCN Error Codes Table Directed You Here and the Error Code is 1011 1C0x	127
MAP 1540: Minimum Configuration	131
Chapter 4. Checkpoints	155
IPL Flow	155
Service Processor Checkpoints	158
Firmware Checkpoints	165
Boot Problems and Concerns	177
Step 1	177
Step 2	177
Step 3	178
Step 4	179
Step 5	179
Chapter 5. Error Code to FRU Index	181
Four-Character Checkpoints	181
Replacing the Primary Drawer Operator Panel	181
Replacing the Network Adapter	181
Analyzing SPCN Errors on Secondary Drawers	181
Isolating the I/O Drawer Failure	182
Determining Location Code	182
Checkpoint and Error Code Index	183
Performing Slow Boot	184
Confirming Initial Error Code	184
Memory-Related Error Codes	185
Operator Panel Error Codes	186
SPCN Error Codes	187
Firmware Error Codes	208
Service Processor Error Codes	231
System Firmware Update Messages	372
Common Firmware Error Codes	372
Scan Log Dump Progress Codes	381
Problem Determination Generated Error Codes	382
Chapter 6. Loading the System Diagnostics In Service Mode	385
Default Boot List and Service Mode Bootlist	386
Chapter 7. Using the Service Processor	387
Service Processor Menus	388
Accessing the Service Processor Menus Locally	388
Accessing the Service Processor Menus Remotely	388
Saving and Restoring Service Processor Settings	388
Menu Inactivity	389
General User Menu	389
Privileged User Menus	390
Main Menu	390
Service Processor Setup Menu	392
Passwords	393
System Power Control Menu	396
System Information Menu	400
Memory Riser Card 1 Memory DIMM Locations for Service Processor Menus	405
Memory Riser Card 2 Memory DIMM Locations for Service Processor Menus	405
Processor Card Memory DIMM Locations for Service Processor Menus	406
Language Selection Menu	408
Call-In/Call-Out Setup Menu	409
Modem Configuration Menu	410
Serial Port Selection Menu	411
Serial Port Speed Setup Menu	411
Telephone Number Setup Menu	412
Call-Out Policy Setup Menu	413
Customer Account Setup Menu	414
Service Processor Procedures in Service Mode	414
Service Processor Functions	415
System Power-On Methods	416
Service Processor Reboot/Restart Recovery	417
Boot (IPL) Speed	417
Failure During Boot Process	417
Failure During Normal System Operation	417
Service Processor Reboot/Restart Policy Controls	417
System Firmware Updates	419
General Information on System Firmware Updates	419
Determining the Level of Firmware on the System	420
System Firmware Update Using a Locally Available Image	420
Updating System Firmware From the Service Processor Menus	421
Updating System Firmware from the AIX Service Aids	421
Updating System Firmware from the AIX Command Line	421
Recovery Mode	421
Configuring and Deconfiguring Processors or Memory	422
Run-Time CPU Deconfiguration (CPU Gard)	423
Service Processor System Monitoring - Surveillance	423
System Firmware Surveillance	423
Operating System Surveillance	423
Call-Out (Call-Home)	424
Console Mirroring	426
System Configuration	426
Service Processor Error Log	427
LCD Progress Indicator Log	428
Service Processor Operational Phases	429
Pre-Standby Phase	429
Standby Phase	429
Bring-Up Phase	430
Run-Time Phase	431
Chapter 8. Using System Management Services	433
	434
Password Utilities	434
Display Error Log	435
Remote Initial Program Load Setup	435
IP Parameters	436
Adapter Parameters	437
Ping	438
SCSI Utilities	439
Select Console	439
MultiBoot	440
Select Software	440
Software Default	440
Select Install Device	440
Select Boot Devices	441
OK Prompt	442
Multiboot Startup <OFF>	442
Select Language	443
OK Prompt	443
Exiting System Management Services	443
Chapter 9. Removal and Replacement Procedures	445
Handling Static-Sensitive Devices	446
Powering Off and Powering On the System	447
Powering Off the System	447
Powering On the System	447
Powering Off and Powering On the System Using the Service Processor	447
Hot-Pluggable FRUs	448
I/O Drawer PCI Slot LED Definitions	448
PCI Adapters	449
Non-Hot-Pluggable PCI Adapter	449
Removal	449
Replacement	450
Hot-Pluggable PCI Adapter	451
Replacing a Hot-Pluggable PCI Adapter	451
Installing a Hot-Pluggable PCI Adapter	453
Removing a Hot-Pluggable PCI Adapter	454
PCI Hot-Plug Manager Access	456
Accessing Hot-Plug Management Functions	456
PCI Hot-Plug Manager Menu	456
Memory Riser Cards and Memory DIMMs	459
Removal	459
Replacement	460
Processor Card	461
Removal	461
Replacement	461
CEC Fans	462
Removal	462
Replacement	462
CEC Backplane	463
Removal	463
Replacement	464
I/O Drawer Backplane Assembly	465
Removal	465
Replacement	466
RIO Card Assembly	467
Removal	467
Replacement	468
CEC Drawer Power Distribution Board	469
Removal	469
Replacement	469
I/O Drawer Power Distribution Board	470
Removal	470
Replacement	471
Power Supplies and Power Supply Fan Assemblies	472
Removal	473
Replacement	474
Power Supply Test Switch Procedure	475
Internal Disk Drives	476
Removal	476
Replacement	478
Fan Controller Card	479
Removal	479
Replacement	479
CD-ROM Drive	480
Removal	480
Replacement	480
Tape Drive	481
Removal	481
Replacement	481
Diskette Drive	482
Removal	482
Replacement	482
Operator Panel	483
Removal	483
Replacement	484
Rear Service Position	485
Front Service Position	486
Battery	487
Removal	487
Replacement	488
Chapter 10. Parts Information	489
CEC Drawer	490
I/O Drawer	495
CEC Drawer Internal Cables	499
Primary I/O Drawer Internal Cables	501
Secondary I/O Drawer Internal Cables	503
External Cables	505
Keyboards and Mouse	506
Keyboards and Mouse (Black)	508
Appendix A. Environmental Notices	511
Product Recycling and Disposal	511
Environmental Design	511
Acoustical Noise Emissions	511
Declared Acoustical Noise Emissions	512
Noise Emission Notes	512
Appendix B. Notices	513
Appendix C. Service Processor Setup and Test	515
Service Processor Setup Checklist	515
Testing the Setup	516
Testing Call-In	516
Testing Call-Out	516
Serial Port Configuration	517
Appendix D. Modem Configurations	519
Sample Modem Configuration Files	519
Generic Modem Configuration Files	519
Specific Modem Configuration Files	519
Configuration File Selection	520
Examples for Using the Generic Sample Modem Configuration Files	521
Customizing the Modem Configuration Files	522
IBM 7852-400 DIP Switch Settings	523
Xon/Xoff Modems	523
Ring Detection	524
Terminal Emulators	524
Recovery Procedures	524
Transfer of a Modem Session	525
Recovery Strategy	526
Prevention Strategy	526
Modem Configuration Sample Files	527
Sample File modem_m0.cfg	527
Sample File modem_m1.cfg	529
Sample File modem_z.cfg	531
Sample File modem_z0.cfg	533
Sample File modem_f.cfg	535
Sample File modem_f0.cfg	537
Sample File modem_f1.cfg	539
Appendix E. Rack Drawer Rail Instructions	543
Front Drawer-Stop Installation	543
Drawer Rail Assembly and Installation	544
Rails for an S00 Type Rack	544
Rails for a T00 Type Rack	544
Rail Installation	544
Cable Routing	545
Index	549

Match case Limit results 1 per page

Service Processor Menus

The service processor menus are divided into two groups:

General user menus - the user must know the general-access password.

Privileged user menus - the user must know the privileged-access password.

If the server is powered off, the service processor menus can be accessed locally or

remotely.

Accessing the Service Processor Menus Locally

Service processor menus can be accessed locally by connecting an ASCII terminal to

serial port 1 (S1) or serial port 2 (S2). Access to the service processor menus is not

available on serial port 3 (S3) or serial port 4 (S4). Because the presence of the ASCII

terminal cannot be confirmed by the service processor, you must press a key (any key)

on the ASCII keyboard to confirm its presence after

appears in the primary drawer

operator panel display.

When you gain access, the service processor prompts you for a password (if set), and

when verified, displays the service processor menus.

The service processor menu prompt, represented by

, indicates the serial port

to which the terminal is connected.

indicates serial port 1 (S1)

indicates serial port 2 (S2)

Accessing the Service Processor Menus Remotely

If your system has a modem connected and is configured for call-in (see “Modem

Configuration Menu” on page 392), the service processor menus can be accessed

remotely as follows:

With the system powered off, call in from a remote terminal.

The service processor detects ring-indicate and prompts you for a password (if set).

When verified, the service processor menus display remotely.

Saving and Restoring Service Processor Settings

All the settings you make (except language) from the service processor menus can be

backed up either for recovering from a fault that may corrupt these settings, or for

replicating these settings to other servers that include a service processor.

The AIX service aid, Save or Restore Hardware Management Policies, can be used to

save your settings after initial setup or whenever the settings must be changed for

system operation purposes.

It is strongly recommended that you use this AIX service aid for backing up service

processor settings to protect the usefulness of the service processor and the availability

of the server. Refer to “Save or Restore Hardware Management Policies,” in the

“Introducing Tasks and Service Aids” section of the

RS/6000 and

Eserver

pSeries

Diagnostics Information for Multiple Bus Systems

, SA38-0509.

370

Service Guide