IBM 849130u Installation Guide - Page 41
Solving, problems
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Chapter 5. Solving problems This chapter provides basic troubleshooting information to help you solve some common problems that might occur while you are setting up the server. If you cannot locate and correct the problem using the information in this chapter, see Appendix A, "Getting help and technical assistance," on page 45, the Problem Determination and Service Guide on the IBM xSeries Documentation CD, and the "Server Support" flowchart in the front of this document. Diagnostic tools overview The following tools are available to help you diagnose and solve hardware-related problems: v POST beep codes The power-on self-test beep codes indicate the detection of a problem. Error messages also appear during startup if POST detects a hardware-configuration problem. See "POST beep codes" and the Problem Determination and Service Guide on the IBM xSeries Documentation CD for more information. v Troubleshooting charts These charts list problem symptoms and steps to correct the problems. See "Troubleshooting tables" on page 32 for more information. v Diagnostic programs and error messages The system diagnostic programs are provided on the IBM Enhanced Diagnostics CD. These programs test the major components of the server. See the Problem Determination and Service Guide on the IBM xSeries Documentation CD for more information. POST beep codes POST emits no beep to signal successful completion. If POST detects a problem during startup, beep codes might occur. Use the following beep code descriptions to help diagnose and solve problems that are detected during startup. Note: See the Problem Determination and Service Guide on the IBM xSeries Documentation CD for more information about the POST beep codes. One long beep and two short beeps A video error has occurred, and the BIOS cannot initialize the monitor screen to display additional information. Other beep codes See the Problem Determination and Service Guide on the IBM xSeries Documentation CD for information about other beep codes. © Copyright IBM Corp. 2005 29
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