IBM AH0QXML User Guide - Page 26
By the end user, 2.2.4 Selecting the best approach
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spam. The spam can then be quarantined or rejected depending on your preference. Also new in Domino 6 are intended recipient controls. With this restriction in place only users that exist in the Domino directory can receive mail. The settings and components of Domino 6 spam prevention features are discussed in detail in Chapter 4, "Domino 6 Server anti-spam features" on page 29. 2.2.3 By the end user Some administrators prefer to adopt a hands-off approach and have the gateway and server deliver all mail whether solicited or not. Users that want to reject mail are advised to use mail file rules to filter the signal from the noise. This can be an effective strategy where spam is not a serious problem and occurs only occasionally. Keep in mind that spam is a moving target, and originators' addresses and the content often changes; user's mail rules can sometimes require frequent updates to stay on top of these changes. Managing spam at the user level with Notes 6 involves creating mail file rules. These rules can be very targeted and aggressive since the user has the control here, and they can decide what they want to discard and what they want to retain. If they do create false positives, they can retrieve them or adjust the mail rules accordingly. Chapter 5, "Using mail file rules to prevent spam" on page 65 discusses this in detail. 2.2.4 Selecting the best approach Spam may not be a big problem for you; maybe you have yet to receive an unsolicited e-mail message. Your users, however, may be wading through hundreds of useless messages a day. Consult your users and find out how much of a problem spam is for them. Consider sending out a survey to find out how many unsolicited e-mail messages they receive, how tolerant they are of false positives, and how willing they are to manage mail rules. If your users are fed up with spam and wish to make it a high priority, we recommend a server-based approach. If your users do not see spam as a major problem, are quite adept with Notes Mail rules, and are highly sensitive to false positives you may want to consider a user-centric solution. The best approach to employ in your anti-spam campaign is the one that fits for your organization. After you have selected your approach and implemented your new configuration, re-evaluate the situation with another survey or follow-up with some of the key users. You may want to conduct this survey periodically to make sure that the approach that you have selected is still appropriate. 14 Lotus Domino 6 spam Survival Guide for IBM eServer