Insignia NS-27RTV User Manual (English) - Page 18

NS-27RTV 27-inch Color TV Troubleshooting Use the following checklist for troubleshooting when you have problems with your television. Consult your local dealer or service outlet if problems persist. Be sure all connections are properly made when using with other units. Problem Solution Television does not operate. Poor sound or no sound. Poor picture or no picture. Poor reception on some channels. Poor color or no color. Picture wobbles or drifts. Digital broadcasting screen problem. • Make sure the power cord is plugged in. • Try another AC outlet. • Power is off. Check fuse or circuit breaker. • Unplug television for an hour, then plug it back in. • Station or cable experiencing problems. Tune to another station. • Check sound adjustments (volume and mute). • Check for sources of possible interference. • Station or cable experiencing problems. Tune to another station. • Make sure channels are set into memory. • Check antenna or cable connections. Adjust the antenna. • Check for sources of possible interference. • Check picture control adjustments. • Station or cable experiencing problems. Tune to another station. • Make sure channels are set into memory. • Station is weak. Adjust the antenna to receive the desired station. • Check for sources of possible interference. • Station or cable experiencing problems. Tune to another station. • Make sure channels are set into memory. • Check picture control adjustments. • Check antenna or cable connections. Adjust the antenna. • Check for sources of possible interference. • Station or cable experiencing problems. Tune to another station. • Make sure channels are set into memory. • Cable company is scrambling signal. • Adjust antenna. • Check digital signal strength. Problem Solution No CATV reception. Horizontal or diagonal bars on screen. No reception above channel 13. No remote operation. Television shuts off. Closed Caption is not activated. Display is not shown in your language. • Check all cable connections. • Set TV/CABLE menu option to the CABLE mode. • Station or cable system problems. Try another station. • Check antenna connections. • Adjust or re-direct antenna. • Check for sources of possible interference. • Make sure the TV/CABLE menu option is in the appropriate mode. • If using an antenna, check the UHF antenna connections. • Batteries are weak, dead, or inserted incorrectly. • Remote is out of range. Move closer to television (within 15 feet). • Make sure the remote is aimed at the sensor. • Confirm there are no obstructions between the remote and the television. • Make sure the power cord is plugged in. • No broadcast on tuned station. • Sleep timer is set. • Power interrupted. • Television station experiencing problems or program is not closed captioned. Try another channel. • Check cable connection or VHF/UHF antenna. Reposition or rotate antenna. • Set closed caption decoder in the menu. • Select correct language in the menu options. www.insignia-products.com 17