Insignia NS-43D420NA16 User Manual (English) - Page 75

INlink (CEC-compatible) device, INPUT, Digital Audio, Format/Audio Delay, ENTER, Audio Format, Digital

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39"/43"/50" LED TV INlink (CEC-compatible) device Problem Solution My TV is not displaying the video from the connected CEC device. • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. • Make sure that the device is a CEC device. See the documentation that came with the device for more information. • Press INPUT and make sure that the correct video input source is selected. See Selecting the video input source on page 37. • Make sure that the INlink feature is turned on. See Turning INlink on or off on page 40. • Try adjusting the TV picture. See Adjusting the TV picture on page 46. • If the device is not an Insignia device, it may not be compatible with your TV. Problem Solution My TV is not playing the audio from the connected CEC device. • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. • Make sure that the device is a CEC device. See the documentation that came with the device. • Make sure that the TV volume is turned up and not muted. • Try adjusting the TV sound. See Adjusting sound settings on page 48. • Make sure that the TV speakers are turned on and not muted. See Adjusting sound settings on page 48. • Make sure that the INlink feature is turned on. See Turning INlink on or off on page 40. • If you have connected an HDMI CEC audio receiver, adjust the volume on the receiver. When your TV detects an audio receiver, the TV speakers turn off and sound plays through receiver speakers only. • If the device is not an Insignia device, it may not be compatible with your TV. • If you are using a home theater system, sound bar, or external speaker system, make sure that it is turned on and is not muted. • If you are using a home theater system, sound bar, or external speaker system, make sure that you have selected the correct output mode. • If you are using a home theater system, sound bar, or external speaker system and have connected with a digital optical cable, optical cable, go to the Audio menu, highlight Digital Audio Format/Audio Delay, then press ENTER. Set the Audio Format option to PCM. See the Digital Audio Format/Audio Delay option in Adjusting sound settings on page 48. 70 www.insigniaproducts.com

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70
39"/43"/50" LED TV
www.insigniaproducts.com
INlink (CEC-compatible) device
Problem
Solution
My TV is not
displaying the
video from
the connected
CEC device.
•
Make sure that the HDMI cable is
connected securely to your TV and
the device.
•
Make sure that the device is
connected to your TV with an HDMI
cable.
•
Make sure that the device is a CEC
device. See the documentation that
came with the device for more
information.
•
Press
INPUT
and make sure that the
correct video input source is
selected. See
Selecting the video
input source
on page
37
.
•
Make sure that the INlink feature is
turned on. See
Turning INlink on or
off
on page
40
.
•
Try adjusting the TV picture. See
Adjusting the TV picture
on
page
46
.
•
If the device is not an Insignia
device, it may not be compatible
with your TV.
My TV is not
playing the
audio from
the connected
CEC device.
•
Make sure that the HDMI cable is
connected securely to your TV and
the device.
•
Make sure that the device is
connected to your TV with an HDMI
cable.
•
Make sure that the device is a CEC
device. See the documentation that
came with the device.
•
Make sure that the TV volume is
turned up and not muted.
•
Try adjusting the TV sound. See
Adjusting sound settings
on
page
48
.
•
Make sure that the TV speakers are
turned on and not muted. See
Adjusting sound settings
on
page
48
.
•
Make sure that the INlink feature is
turned on. See
Turning INlink on or
off
on page
40
.
•
If you have connected an HDMI CEC
audio receiver, adjust the volume on
the receiver. When your TV detects
an audio receiver, the TV speakers
turn off and sound plays through
receiver speakers only.
•
If the device is not an Insignia
device, it may not be compatible
with your TV.
•
If you are using a home theater
system, sound bar, or external
speaker system, make sure that it is
turned on and is not muted.
•
If you are using a home theater
system, sound bar, or external
speaker system, make sure that you
have selected the correct output
mode.
•
If you are using a home theater
system, sound bar, or external
speaker system and have connected
with a digital optical cable, optical
cable, go to the
Audio
menu,
highlight
Digital Audio
Format/Audio Delay
, then press
ENTER
. Set the
Audio Format
option to
PCM
. See the
Digital
Audio Format/Audio Delay
option
in
Adjusting sound settings
on
page
48
.
Problem
Solution