Insignia NS-BRDVD3 User Manual (English) - Page 23

Blu-Ray Disc Player Operation Problem Solution Remote control does not work • Make sure that you are pointing the remote control at the remote control sensor on the front of your player. • Make sure that there are no obstructions between the remote control and the remote control sensor on the front of your player. • Make sure that there is no colored glass between the remote control and the remote control sensor on the front of your player. Colored glass, such as the glass door of an entertainment center, can interfere with signal reception. • Make sure that the remote control sensor is not exposed to direct sunlight or bright light. These can interfere with signal reception. • Replace the batteries. Some or all functions do not work • Some functions are not allowed by the disc, for example, fast-forwarding through the warning information at the beginning of the disc. • Condensation may have formed inside your player. Turn off your player and wait one to two hours for the condensation to evaporate. • Reset your player. For instructions, see "Resetting your player" on page 18. Playback fails to start or starts then stops even when (play/pause) is pressed • Make sure that the disc is inserted face up in the disc tray. • Make sure that the disc is not dirty. For instructions, see "Cleaning discs" on page 18. • The disc may be blank or incompatible with your player. Try another disc. Start up is slow and audio and video output takes a long time • If power has been interrupted or the power cord has just been connected, startup is slow. This is not a defect. • If your player is connected to the TV with an HDMI cable, startup is slow. This is not a defect. When reading a disc, the disc tray opens • Make sure that the disc is not dirty. For instructions, see "Cleaning discs" on page 18. • The disc may be incompatible with your player. Try another disc. • Reset your player. For instructions, see "Resetting your player" on page 18. Audio or video pause during playback • Make sure that the disc is not dirty. For instructions, see "Cleaning discs" on page 18. • Reset your player. For instructions, see "Resetting your player" on page 18. Problem Solution The player is on and the logo and menu appear, but there is no image from the disc • Make sure that the disc is not dirty. For instructions on cleaning a disc, see "Cleaning discs" on page 18. • Reset your player. For instructions, see "Resetting your player" on page 18. The player freezes when reading a disc • Reset your player. For instructions, see "Resetting your player" on page 18. When you see "loading" on the screen, press (open/close) to open the disc tray and remove the disc. Clean the disc. (For instructions, see "Cleaning discs" on page 18), then try the disc again. • If your player freezes again, the disc may contain some content that is not compatible with your player. Do no try playing the disc with your player. TV screen and video Problem Solution Video does not appear on the TV screen or the picture is distorted • Make sure that the TV is connected to the correct jacks on the back of your player. • Make sure that the TV is set to the correct video input source. • The TV may be in screen saver mode. Check the documentation that came with the TV for instructions about "waking" your TV. • Reset your player. For instructions, see "Resetting your player" on page 18. Video is not output in high definition • High definition video cannot be output through the VIDEO OUT jack. You must connect the TV to your player using the COMPONENT OUT jacks or HDMI jack. • Make sure that the correct HDMI or component video resolution has be selected in the Setup menu. See "Selecting the video output resolution" on page 12. • Depending on the Blu-ray Disc, output from the COMPONENT VIDEO OUT jacks may be restricted to 480p. The 4:3 aspect ratio picture expands left and right or the picture size is incorrect • Use the TV to change the aspect ratio. See the documentation that came with the TV. • When using a component video cable, set TV Aspect to 4:3 Pan & Scan. www.insigniaproducts.com 19