Insignia NS-L26Q-10A FAQs (English) - Page 12

Audio Issues 14. I have no sound or my sound has static noise.  Check volume levels.  Make sure the TV volume is not muted.  Make sure headphones are not connected to the headphone jack.  Make sure your connections are connected correctly to the jacks on the TV and on the external devices.  Check the signal strength of the digital channels. It is possible you are receiving marginal reception. Both the picture and sound may freeze or break up due to poor reception. 1. Press CH ▲ or CH ▼ to select the channel you want and to view the selected channel strength. 2. Press MENU. The on-screen menu opens with the Picture menu displayed. 3. Press ◄ or ► to highlight CHANNELS. The Channels menu opens. 4. Press ▼ to highlight Channel Strength, then press OK/ENTER or ► to open the DTV signal meter. 5. Move the antenna around the room or close to a window. Check the signal strength of the digital channels again. The optimal location may vary by channel. 6. Press EXIT to close the menu.  The audio cables you are using may be bad, try a new set. 15. How do I turn on/off closed captioning?  Press the CCD button on the remote to select CC Off, CC On or CC On when Mute.  Advanced closed captioning settings can be found in the Menu under Settings. 12