Insignia NS-SH513 User Manual (English) - Page 19

Troubleshooting

Page 19 highlights

NS-SH513 Bluetooth/CD Compact Shelf System Troubleshooting Problem Solution No power to the unit. The remote control does not work. "No Disc" error No sound. The CD skips while playing. What should I do if my CD will not play? "Invalid" display on the display Severe hum or noise or can't receive FM stations. • Make sure that the power cord is fully inserted in the power outlet. • Make sure that the power switch on the back of the unit is turned on. • Make sure that the batteries are fresh. • Make sure that you are aiming the remote control at the front of the unit and that the remote control sensor is not blocked. • Make sure that there is a CD in the disc tray. • Make sure that the CD disc is correctly inserted (label side up). • Make sure that you are using a compatible disc. (CDs, CD-Rs, and CD-RWs in standard or 3" size.) • Make sure that the disc is not dirty or scratched. • Make sure that power is connected and your unit is turned on. • Make sure that the power switch on the back of the unit is turned on. • Make sure that the speakers are correctly connected. • Make sure that your external device is turned on and is playing. • Make sure that the volume on your external device is turned up and is not set to mute. • Make sure that the volume is not extremely low. • Make sure that the correct source has been selected. • Verify all connections. • Make sure that no wires or cables are damaged or broken. • Disconnect the headphones. Sound will be muted if headphones are connected. • Make sure that you are using a standard CD (normal size and shape) or 3" CD. • Make sure your CD is a compatible format. • Make sure that you do not move your compact shelf system while it is playing and that it is positioned on a flat, steady surface. • Clean the CD by wiping outwards from the center (not in a circle) with a clean cloth. If a dry cloth does not clean the CD, wipe the CD with a slightly moistened, soft cloth, then dry it with a soft cloth. Do not use any solvents to clean CDs. • Your CD may be damaged. Try playing another CD. • Make sure that the CD is correctly inserted with the label facing up. • Make sure that the correct audio source is selected. • Clean the CD by wiping outwards from the center (not in a circle) with a clean cloth. If a dry cloth does not clean the CD, wipe the CD with a slightly moistened, soft cloth, then dry it with a soft cloth. Do not use any solvents to clean CDs. • Make sure that your CD is compatible. Your boombox can play CDs, CD-Rs, and CD-RWs. Your CD may be damaged. Try playing another CD. • Unplug and reconnect the power cord. • Make sure that FM reception is adequate. Move the antenna or move the unit away from possible sources of interference. • The FM signal may be weak. Select a different station. www.insigniaproducts.com 19

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19
NS-SH513 Bluetooth/CD Compact Shelf System
www.insigniaproducts.com
Troubleshooting
Problem
Solution
No power to the
unit.
Make sure that the power cord is fully inserted in the power outlet.
Make sure that the power switch on the back of the unit is turned on.
The remote control
does not work.
Make sure that the batteries are fresh.
Make sure that you are aiming the remote control at the front of the unit
and that the remote control sensor is not blocked.
“No Disc” error
Make sure that there is a CD in the disc tray.
Make sure that the CD disc is correctly inserted (label side up).
Make sure that you are using a compatible disc. (CDs, CD-Rs, and CD-RWs in
standard or 3” size.)
Make sure that the disc is not dirty or scratched.
No sound.
Make sure that power is connected and your unit is turned on.
Make sure that the power switch on the back of the unit is turned on.
Make sure that the speakers are correctly connected.
Make sure that your external device is turned on and is playing.
Make sure that the volume on your external device is turned up and is not
set to mute.
Make sure that the volume is not extremely low.
Make sure that the correct source has been selected.
Verify all connections.
Make sure that no wires or cables are damaged or broken.
Disconnect the headphones. Sound will be muted if headphones are
connected.
The CD skips while
playing.
Make sure that you are using a standard CD (normal size and shape) or 3”
CD.
Make sure your CD is a compatible format.
Make sure that you do not move your compact shelf system while it is
playing and that it is positioned on a flat, steady surface.
Clean the CD by wiping outwards from the center (not in a circle) with a
clean cloth. If a dry cloth does not clean the CD, wipe the CD with a slightly
moistened, soft cloth, then dry it with a soft cloth. Do not use any solvents
to clean CDs.
Your CD may be damaged. Try playing another CD.
What should I do if
my CD will not play?
Make sure that the CD is correctly inserted with the label facing up.
Make sure that the correct audio source is selected.
Clean the CD by wiping outwards from the center (not in a circle) with a
clean cloth. If a dry cloth does not clean the CD, wipe the CD with a slightly
moistened, soft cloth, then dry it with a soft cloth. Do not use any solvents
to clean CDs.
Make sure that your CD is compatible. Your boombox can play CDs, CD-Rs,
and CD-RWs. Your CD may be damaged. Try playing another CD.
“Invalid” display on
the display
Unplug and reconnect the power cord.
Severe hum or noise
or can’t receive FM
stations.
Make sure that FM reception is adequate. Move the antenna or move the
unit away from possible sources of interference.
The FM signal may be weak. Select a different station.