Intel SBX82 User Guide - Page 77
Mouse problems, Network connection problems
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Mouse problems Symptom The mouse does not work. • • • • Suggested action Make sure that the keyboard/mouse/video select button LED on the front of the blade server is lit, indicating that the blade server is connected to the shared mouse. Make sure that the mouse cable is securely connected to the management module and that the keyboard and mouse cables are not reversed. Make sure that the mouse works correctly with other blade servers. Make sure that the mouse is recognized as a USB device, not PS/2, by the blade server. Although the mouse is a PS/2-style device, communication with the mouse is through an internal USB bus in the SBCE unit. Some operating systems allow you to select the type of mouse during installation of the operating system. Select USB. Network connection problems Symptom Suggested action One or more blade servers are unable to communicate with the network. Make sure that: • The switch modules for the network interface that you are using are installed in the correct bays and are configured and operating correctly. See the Intel Blade Server Chassis SBCE Hardware Maintenance Manual and Troubleshooting Guide on the SBCE unit Resource CD for details. • The settings in the switch module are correct for the blade server (settings in the switch module are blade server specific). If you installed an optional expansion card, make sure that: • The option is designed for the blade server. • You followed the installation instructions that come with the option. • The option is installed correctly. • You have not loosened any other installed options or cables. • You updated the configuration information in the Configuration/Setup Utility program. Whenever memory or an option is changed, you must update the configuration. 63