Intel SE7501BR2 Product Guide - Page 111

Problems with Network, PCI Installation Tips, Problems with Application Software

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Problems with Network Diagnostics pass, but the connection fails. ! Make sure the network cable is securely attached. ! Make sure you specify the correct frame type in your NET.CFG file. The Front Panel Activity LED doesn't light. The network activity LED is not connected to the SE7501BR2 server board front panel. The controller stopped working when an add-in adapter was installed. ! Make sure the cable is connected to the port from the onboard network controller. ! Make sure your PCI BIOS is current. Try the "PCI Installation Tips" below. ! Make sure the other adapter supports shared interrupts. Also, make sure your operating system supports shared interrupts. ! Try reseating the add-in adapter. The add-in adapter stopped working without apparent cause. ! Try reseating the adapter first; then try a different slot if necessary. ! The network driver files may be corrupt or deleted. Delete and then reinstall the drivers. ! Run the diagnostics. PCI Installation Tips Some common PCI tips are listed here. ! Certain drivers may require interrupts that are not shared with other PCI drivers. For certain drivers, it may be necessary to alter settings so that interrupts are not shared. Problems with Application Software If you have problems with application software, do the following: ! Verify that the software is properly configured for the system. See the software installation and operation documentation for instructions on setting up and using the software. ! Try a different copy of the software to see if the problem is with the copy you are using. ! Make sure all cables are installed correctly. ! If other software runs correctly on the system, contact your vendor about the failing software. If the problem persists, contact the software vendor's customer service representative for help. Bootable CD-ROM Is Not Detected Check the following: ! Is the BIOS configured to allow the CD-ROM to be the first bootable device? Solving Problems 111

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Solving Problems
111
Problems with Network
Diagnostics pass, but the connection fails.
!
Make sure the network cable is securely attached.
!
Make sure you specify the correct frame type in your NET.CFG file.
The Front Panel Activity LED doesn’t light.
The network activity LED is not connected to the SE7501BR2 server board front panel.
The controller stopped working when an add-in adapter was installed.
!
Make sure the cable is connected to the port from the onboard network controller.
!
Make sure your PCI BIOS is current.
Try the “PCI Installation Tips” below.
!
Make sure the other adapter supports shared interrupts.
Also, make sure your operating system
supports shared interrupts.
!
Try reseating the add-in adapter.
The add-in adapter stopped working without apparent cause.
!
Try reseating the adapter first; then try a different slot if necessary.
!
The network driver files may be corrupt or deleted.
Delete and then reinstall the drivers.
!
Run the diagnostics.
PCI Installation Tips
Some common PCI tips are listed here.
!
Certain drivers may require interrupts that are not shared with other PCI drivers.
For certain
drivers, it may be necessary to alter settings so that interrupts are not shared.
Problems with Application Software
If you have problems with application software, do the following:
!
Verify that the software is properly configured for the system.
See the software installation and
operation documentation for instructions on setting up and using the software.
!
Try a different copy of the software to see if the problem is with the copy you are using.
!
Make sure all cables are installed correctly.
!
If other software runs correctly on the system, contact your vendor about the failing software.
If the problem persists, contact the software vendor’s customer service representative for help.
Bootable CD-ROM Is Not Detected
Check the following:
!
Is the BIOS configured to allow the CD-ROM to be the first bootable device?