Intermec PF4i PF2i and PF4i Mid-Range Printer User's Manual - Page 116

Chapter 4 - Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions (continued) Problem The transfer ribbon wrinkles. The media feed is not working properly. Possible Solution Try these possible solutions in order: • The ribbon break shaft may not be adjusted correctly. For help, see "Adjusting the Ribbon Break Shaft" on page 112. • You may need to adjust the media edge guide. For help, see "Loading Media" on page 7. • The printhead pressure may be too high. Decrease the printhead pressure. For help, see "Adjusting the Printhead Pressure" on page 111. Try these possible solutions in order: • The media characteristics may have changed. Press the Print button. • One of these parameters may not be properly configured: Label rest dots, Media type, or LSS position. Verify the settings for these parameters. • The sensors may be dirty. Clean the media guides. For help, see "Cleaning the Media Guides" on page 116. • The sensors may need to be replaced. For help, contact your Intermec service representative. Networking Problems and Possible Solutions Problem I am having problems with my Ethernet or 802.11 radio network connection. I cannot connect to my printer home page. Possible Solution Try these possible solutions: • Make sure that your network cable is: • securely connected to your printer. • a straight "pin to pin" cable, not a "crossover" cable. • Make sure that your PC is correctly configured for and connected to your network. • Make sure that your printer is correctly configured for your network. If you are connecting your printer with a crossover network cable, you may need to disable the web browser's proxy settings on your computer to access your printer's home page. 102 PF2i and PF4i Mid-Range Printer User's Manual