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Troubleshooting

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LiNX® Control System 8 Troubleshooting 8.1 Fault diagnosis If the electronic system shows a fault, use the following fault-finding guide to locate the fault. Ensure that the drive electronics system is powered up before starting any diagnosis. If the status display is OFF: • Check whether the drive electronics system is powered up. • Check whether all cables are correctly connected. • Ensure that the batteries are not discharged. If a fault number is displayed in the status display: • Proceed to the next section. 8.1.1 Fault codes and diagnosis codes If there is a fault with the system when it is powered up, a fault icon A is displayed in the status bar. The number inside the triangle indicates the type of fault. Corresponding to that, the status LED inside the ON/OFF button flashes red. The number of flashes is identical to the one in the status bar. 116 The table below describes the fault indication and a few possible actions that can be taken to rectify the problem. The actions listed are not in any particular order and are suggestions only. The intention is that one of the suggestions may help you clear the problem. If in doubt, contact your provider. Fault icon Fault Possible action description Remote fault • Check cables and connectors. • Contact your provider. Network or configuration fault • Check cables and connectors. • Recharge the batteries. • Check charger. • Contact your provider. Motor 11 fault • Check cables and connectors. • Contact your provider. Motor 21 fault • Check cables and connectors. • Contact your provider. Left magnetic brake fault • Check cables and connectors. • Check left motor (or motor lock lever) is engaged. • Refer to the chapter "Pushing the mobility device in freewheel mode" in the user manual of your wheelchair. • Contact your provider. 60126081-A

Section	Page
60126081~A~00 artwork 00.pdf	4
1 General	5
1.1 About This Manual	5
1.2 Symbols	5
1.3 Prescription Statement	5
1.4 Intended Use	5
1.4.1 Intended Use — REM400	6
1.5 Indication for Use	6
1.6 Service Life	6
2 Safety	7
2.1 General Guidelines	7
2.1.1 Live Edit Guidelines	10
2.1.2 Usage Guidelines	11
2.1.3 Setup and Service Guidelines	12
3 Electromagnetic Compatibility (EMC) Information	14
3.1 Electromagnetic Compatibility	14
3.1.1 Minimizing Emissions	14
4 Components	15
4.1 User interface REM400	15
4.2 Screen composition overview	15
4.2.1 Battery bar	16
4.2.2 Status bar	16
4.2.3 User function screen overview	17
4.3 Navigation button	21
4.4 Labels on the Product	22
5 Setup	26
5.1 Connecting the remote	26
6 Usage	27
6.1 Operating the remote	27
6.1.1 Controls on Menu Screen	28
6.1.2 Settings on Menu Screen	28
6.1.3 Configuring Menu Screen	31
6.1.4 Locking Screen to Avoid Unintentional Response	32
6.2 Navigating through user function screens	33
6.2.1 Function Change Inhibits	33
6.2.2 Using direct navigation	34
6.2.3 Using indirect navigation	36
6.2.4 Menu select	37
6.2.5 Overview scan select	40
6.2.6 Scan select	40
6.3 Using the multipurpose buttons	43
6.4 Using the Toggle Switches (Optional)	43
6.5 Proportional driving mode	44
6.5.1 Using the joystick	44
6.5.2 Controlling the maximum speed	45
6.6 Latched driving mode	46
6.6.1 External stop switch	48
6.6.2 1 Step Up	49
6.6.3 3 Step Up	49
6.6.4 5 Step Up	50
6.6.5 3 Step Up/Down	51
6.6.6 5 Step Up/Down	51
6.6.7 Cruise Control	52
6.7 Emergency stop	53
6.8 Operating the position lights	53
6.9 Operating the hazard lights	55
6.10 Operating the turn signals	56
6.11 Operating the horn	58
6.12 Operating Lighting Functions and Horn via Utility Function Card	58
6.13 Locking/unlocking the remote	58
6.14 The sleep mode	59
6.15 Operating powered seating functions	59
6.15.1 Through seating screens	60
6.15.2 Through external switches	62
6.15.3 Speed reduction and seating function inhibits	67
6.16 Connectivity screens	68
6.16.1 Configuring Connectivity Card	69
6.16.2 Mouse Mover	77
NO TITLE	77
Setting up a Mouse Mover	78
Operating the Mouse Mover	81
6.17 Switch Control	81
6.17.1	81
6.17.2 Setting up switch control	82
Configuring Switch Control (Android)	82
Configuring Switch Control (iOS)	85
6.17.3 Operating Switch Control	87
6.18 Using secondary inputs	87
6.18.1 Using the ASL 128 Molecule Joystick (Chin control)	88
6.18.2 Using the ASL 128 Molecule Joystick (Chin Control)	89
6.18.3 Using the Compact Single Switch Joystick	91
6.18.4 Using the Micro Extremity Control joystick	92
6.18.5 Using the Pediatric Compact Joystick	93
6.18.6 Using the Sip and Puff	94
6.18.7 Using the Sip and Puff Head Array	96
6.18.8 Using the Head Array	99
6.18.9 Using the Four Switch Proximity Array	102
6.18.10 Using the Wireless Mouse Emulator	104
6.19 Disabling Bluetooth	107
6.20 Charging the batteries	107
6.20.1 Battery alarms	108
6.21 Using the USB charger	108
7 Maintenance	110
7.1 Maintenance Information	110
7.2 Setup/Delivery Inspection	110
7.3 Wear and Tear Information	110
7.4 User/Attendant Inspection Checklists	111
7.4.1 Inspect/Adjust Weekly	111
7.4.2 Inspect/Adjust Monthly	111
7.4.3 Inspect/Adjust Periodically	111
7.5 Service Inspection	111
7.5.1 Six Month Inspection	112
7.6 Cleaning	112
7.6.1 Cleaning Sip-N-Puff	113
7.7 Replacing Mouthpiece	114
7.8 Replacing Saliva Trap	114
8 Troubleshooting	116
8.1 Fault diagnosis	116
8.1.1 Fault codes and diagnosis codes	116
8.2 OON (“Out Of Neutral”)	117
8.3 Drive inhibit indication	118
9 Technical Data	119
9.1 Technical specifications	119
10 Wireless Technology	120
10.1 Wireless Technology Overview	120
10.2 Intended Wireless (Electromagnetic) Environment	120
10.3 LiNX Wireless Functions	121
10.3.1 Mouse Mover	121
10.3.2 Remote Diagnostics	121
10.3.3 Configuration	121
10.4 Quality of Service	122
10.4.1 Data Integrity	122
10.4.2 Safeguards and Redundancy	122
10.5 Wireless Coexistence	123
10.6 Cybersecurity	123
10.6.1 Cybersecurity Controls	123
10.6.2 User Actions	124
11 Warranty	125
11.1 Limited Warranty—US	125
11.2 Limited Warranty—Canada	125
11.3 Repair or Replacement	125
11.4 Limitations and Exclusions	126

Match case Limit results 1 per page

LiNX® Control System

Troubleshooting

8.1

Fault diagnosis

If the electronic system shows a fault, use the following

fault-ﬁnding guide to locate the fault.

Ensure that the drive electronics system is powered

up before starting any diagnosis.

If the status display is OFF:

•

Check whether the drive electronics system is powered

up.

•

Check whether all cables are correctly connected.

•

Ensure that the batteries are not discharged.

If a fault number is displayed in the status display:

•

Proceed to the next section.

8.1.1

Fault codes and diagnosis codes

If there is a fault with the system when it is powered up,

a fault icon

is displayed in the status bar. The number

inside the triangle indicates the type of fault.

Corresponding to that, the status LED inside the ON/OFF

button ﬂashes red. The number of ﬂashes is identical to the

one in the status bar.

The table below describes the fault indication and a few

possible actions that can be taken to rectify the problem.

The actions listed are not in any particular order and

are suggestions only. The intention is that one of the

suggestions may help you clear the problem. If in doubt,

contact your provider.

Fault

icon

Fault

description

Possible action

Remote

fault

•

Check cables and connectors.

•

Contact your provider.

Network or

conﬁgura-

tion fault

•

Check cables and connectors.

•

Recharge the batteries.

•

Check charger.

•

Contact your provider.

Motor 1

fault

•

Check cables and connectors.

•

Contact your provider.

Motor 2

fault

•

Check cables and connectors.

•

Contact your provider.

Left

magnetic

brake fault

•

Check cables and connectors.

•

Check left motor (or motor

lock lever) is engaged.

•

Refer to the chapter “Pushing

the mobility device in

freewheel mode” in the user

manual of your wheelchair.

•

Contact your provider.

116

60126081-A