Jenn-Air JUCFP242HL Owners Manual 1 - Page 17

Troubleshooting

Page 17 highlights

VACATION CARE IF YOU CHOOSE TO TURN THE REFRIGERATOR DRAWERS OFF BEFORE YOU LEAVE: 1. Remove all food/beverages/ice from the refrigerator drawers. 2. Turn Off the Control Panel for the Upper and the Lower drawers. See "Controls." 3. Clean refrigerator drawers, wipe and dry them well. 4. Tape rubber or wood blocks to the tops of both drawers to prop them open far enough for air to get in. This stops odor and mold from building up. TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. OPERATION WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.  Power supply cord unplugged? Plug into a grounded 3 prong outlet.  Is the refrigerator control set to the Cool Off setting? See "Controls."  Household fuse blown, or a circuit breaker tripped? Replace the fuse or reset the circuit. If the problem continues, call an electrician.  Are the refrigerator drawers not cooling? Turn them off then on again to reset. See "Controls." If this does not correct the problem, call for service. THE MOTOR SEEMS TO RUN TOO MUCH  Is the room temperature outside hotter than normal? The motor will run longer under warm conditions. At normal room temperatures, expect your motor to run about 80% of the time. Under warmer conditions, it will run even more.  Has a large amount of food just been added to the refrigerator drawers? Adding a large amount of food warms the refrigerator drawers. It is normal for the motor to run longer in order to cool the refrigerator drawer back down.  Are the drawers opened often? The motor will run longer when this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the drawer as soon as possible.  Are the controls not set correctly for the surrounding conditions? Refer "Controls" section.  Are the drawers not closed completely? Close the drawers firmly. If they do not close completely, see "The drawers will not close completely" later in this section.  Are the drawer gaskets not sealed all the way around? Contact a technician or other qualified person. THE REFRIGERATOR DRAWERS SEEMS TO MAKE TOO MUCH NOISE  The sounds may be normal for your refrigerator drawers. See "Normal Sounds." THE DIVIDER BETWEEN THE TWO COMPARTMENTS IS WARM The warmth is probably due to normal operation of the automatic exterior moisture control. If still concerned, call for service. TEMPERATURE AND MOISTURE TEMPERATURE IS TOO WARM  Are the air vents blocked in either compartment? This obstructs cold air movement between the compartments. Remove any objects from in front of the air vents. See "Ensuring Proper Air Circulation" for the location of air vents.  Are the drawers opened often? The refrigerator drawers will warm when this occurs. Keep the refrigerator drawers cool by getting all items out at one time, keeping food organized, and closing the door as soon as possible.  Has a large amount of food just been added to the refrigerator drawers? Adding a large amount of food warms the refrigerator drawers. It can take several hours for the refrigerator drawers to return to the normal temperature.  Are the controls set correctly for the surrounding conditions? See "Controls."  Are the refrigerator drawers not cooling? Turn them off then on again to reset. See "Controls." If this does not correct the problem, call for service. 17

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17
VACATION CARE
IF YOU CHOOSE TO TURN THE REFRIGERATOR
DRAWERS OFF BEFORE YOU LEAVE:
1.
Remove all food/beverages/ice from the refrigerator
drawers.
2.
Turn Off the Control Panel for the Upper and the
Lower drawers. See “Controls.”
3.
Clean refrigerator drawers, wipe and dry them well.
4.
Tape rubber or wood blocks to the tops of both
drawers to prop them open far enough for air to get
in. This stops odor and mold from building up.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
OPERATION
±
Power supply cord unplugged?
Plug into a
grounded 3 prong outlet.
±
Is the refrigerator control set to the Cool Off
setting?
See “Controls.”
±
Household fuse blown, or a circuit breaker tripped?
Replace the fuse or reset the circuit. If the problem
continues, call an electrician.
±
Are the refrigerator drawers not cooling?
Turn
them off then on again to reset. See “Controls.” If this
does not correct the problem, call for service.
THE MOTOR SEEMS TO RUN TOO MUCH
±
Is the room temperature outside hotter than
normal?
The motor will run longer under warm
conditions. At normal room temperatures, expect
your motor to run about 80% of the time. Under
warmer conditions, it will run even more.
±
Has a large amount of food just been added to the
refrigerator drawers?
Adding a large amount of food
warms the refrigerator drawers. It is normal for the
motor to run longer in order to cool the refrigerator
drawer back down.
±
Are the drawers opened often?
The motor will run
longer when this occurs. Conserve energy by getting
all items out at one time, keeping food organized, and
closing the drawer as soon as possible.
±
Are the controls not set correctly for the
surrounding conditions?
Refer “Controls” section.
±
Are the drawers not closed completely?
Close the
drawers firmly. If they do not close completely, see
“The drawers will not close completely” later in this
section.
±
Are the drawer gaskets not sealed all the way
around?
Contact a technician or other qualified
person.
THE REFRIGERATOR DRAWERS SEEMS TO MAKE TOO
MUCH NOISE
±
The sounds may be normal for your refrigerator
drawers. See “Normal Sounds.”
THE DIVIDER BETWEEN THE TWO COMPARTMENTS IS
WARM
The warmth is probably due to normal operation of the
automatic exterior moisture control. If still concerned, call
for service.
TEMPERATURE AND MOISTURE
TEMPERATURE IS TOO WARM
±
Are the air vents blocked in either compartment?
This obstructs cold air movement between the
compartments. Remove any objects from in front of
the air vents. See “Ensuring Proper Air Circulation” for
the location of air vents.
±
Are the drawers opened often?
The refrigerator
drawers will warm when this occurs. Keep the
refrigerator drawers cool by getting all items out at
one time, keeping food organized, and closing the
door as soon as possible.
±
Has a large amount of food just been added to the
refrigerator drawers?
Adding a large amount of food
warms the refrigerator drawers. It can take several
hours for the refrigerator drawers to return to the
normal temperature.
±
Are the controls set correctly for the surrounding
conditions?
See “Controls.”
±
Are the refrigerator drawers not cooling?
Turn
them off then on again to reset. See “Controls.” If this
does not correct the problem, call for service.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING