Jensen NVXM1000 User Manual - Page 41

K. Troubleshooting

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Dimensions Operating System: Embedded Processor: Memory: Flash Memory: Hard Disk Drive: Power Source: Power Draw (Standby): Map Database: Liquid Crystal Display (LCD): LCD Pixels: (W x H x D): 159 x 81.60 x 37.66 mm Windows CE Version 5.0 Atlas II 300MHz 64MB SDRAM 64MB 8GB 12 ~ 24V DC (Using Cigar Jack) 0.2W NavTeq Map Database 4" LCD Antiglare Touch Panel TFT Touch Screen 480 Horizontal x 272 Vertical pixels K. Troubleshooting Table 19 presents a troubleshooting chart representing the most common trouble symptoms affecting the NVXM1000. Table 19. NVXM1000 Troubleshooting Chart Description Probable Cause Remedy NVXM1000 does not turn on. The power cable may not be properly connected. Main hardware switch on bottom of unit is set to OFF. GPS signal strength is weak In some applications/installations, GPS signal may be difficult to receive. Check power cable. Position the built-in GPS antenna to a better angle for signal reception. Relocate the antenna or purchase an external MCX GPS antenna. You hear no sound from the unit's internal speaker. The speaker may be turned off or redirected to the stereo speakers in your car or home. 1. Press Setup/Audio. 2. Press the button to change the setting from FMT Mode to Speaker Mode You hear no sound from your car stereo speakers You've selected an unavailable FM frequency. 1. Tune to the correct FM frequency on Your car radio. 2. Confirm Fmt is on. 3. Confirm XM antenna or Fmt pigtail is Connected. 40

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D
imensions
(W x H x D): 159 x 81.60 x 37.66 mm
Operating System:
Windows CE Version 5.0
Embedded Processor:
Atlas II 300MHz
Memory:
64MB SDRAM
Flash Memory:
64MB
Hard Disk Drive:
8GB
Power Source:
12 ~ 24V DC (Using Cigar Jack)
Power Draw (Standby):
0.2W
Map Database:
NavTeq Map Database
Liquid Crystal Display (LCD):
4" LCD Antiglare Touch Panel TFT Touch Screen
LCD Pixels:
480 Horizontal x 272 Vertical pixels
K. Troubleshooting
Table 19 presents a troubleshooting chart representing the most common trouble symptoms
affecting the NVXM1000.
Table 19. NVXM1000 Troubleshooting Chart
Description
Probable Cause
Remedy
NVXM1000 does not turn on.
The power cable may not be
properly connected.
Main hardware switch on bottom of
unit is set to OFF.
Check power cable.
GPS signal strength is weak
In some
applications/installations,
GPS signal may be difficult to
receive.
Position the built-in GPS antenna
to a better angle for signal reception.
Relocate the antenna or purchase an
external MCX GPS antenna.
You hear no sound from the
unit’s internal speaker.
The speaker may be turned off or
redirected to the stereo speakers in
your car or home.
1. Press Setup/Audio.
2. Press the button to change the
setting from FMT Mode to Speaker
Mode
You hear no sound from your
car stereo speakers
You’ve selected an
unavailable FM frequency.
1. Tune to the correct FM frequency on
Your car radio.
2. Confirm Fmt is on.
3. Confirm XM antenna or Fmt pigtail is
Connected.
40