Jensen SMPV-1GBS-BK User Manual - Page 37

TROUBLESHOOTING GUIDE Problems Unit does not turn on No display when I turn on the unit. No sound coming from the earbuds or speaker Record Time always reverts to default setting Strange Characters Displayed on the Screen Unable to Download Music My computer goes wrong when I disconnect the player Possible Solutions Make sure Power Switch is set to on. The battery power may be low. Please connect the player to your computer USB port for recharging. Charge for about 10 minutes and retry. Make sure the volume is not set to zero and check out the connection between earbuds and the unit. MP3 files may be corrupted. Please download from your computer again. Try not to set POWER On/Off switch to "Off". Set unit to sleep mode by pressing PLAY button instead. Check out for correct display language you have chosen. Make sure the USB connection to your computer is good and the connecting cable is not broken. Make sure memory space of your player is not full. Be sure not to disconnect the player during a file transfer from the computer. SERVICE Please refer to the instructions on the enclosed warranty card for returning your unit for service. Distributed by Spectra Merchandising International, Inc. 4230 North Normandy Avenue, Chicago IL 60534 U.S.A. Please have model number ready, for Customer Service, call 1-800-777-5331 36 Printed in China