Kenmore 4027 Use and Care Guide - Page 25

For Service

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Page 25 highlights

NORMAL SOUNDS YOU MAY HEAR The following sounds may be heard while the washer is operating, They are normal, Door Jockrelay when the door locks and unJod

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NORMAL
SOUNDS
YOU
MAY HEAR
The following sounds may be heard while the washer is
operating, They are normal,
Door Jockrelay when the door locks and unJod<s,
Spraying or hissing:
Water spraying or circulating during the cycle.
Humming or gurgling:
Drain pump pumping
water
from the washer at the end of a
cycle,
Clothes tumbling in the drum during the wash and rinse cycies.
BEFORE
CALLING
FOR SERVICE
Your
washing
machine is equipped
with
an automatic error-mon_oring system to detect and diagnose problems at an early stage, if
your washer does not function properly or d_s
not function at al], check the following before you call for service.
Rattling and clanking noise
Check
if...
Then...
I
Foreign objects, such as keys, coins, or safety pins, may be
I
Stop washer and check drum and drain filter for foreign objects. If
in drum or pump.
noise continues after
washer
is restarted, call for service.
Thumping sound
Check
if...
Then...
Heavy
wash
loads may produce a thumping sound,
This is normal. If sound continues, washer is probably out of
balan_.
Stop and redistribute wash load.
Washer load may be out of balance.
Pause the cycle and redistribute the load after the door unlocks
Washing shoes or tightly tangled clothes.
Vibrating noise
Check
if,,,
Then,,,
Shipping bo_tsand/or packaging materials not removed.
See Unpacking and Removing Shipping Bolts in the installation
Requirements on page 8.
Wash load may be unevenly distributed in the drum.
Pause
the cycle and redistribute the load after the door unlocks.
Not all leveling feet are resting firmly and evenly on the
See Leveling the Washer in the Installation Instructions on
page
11.
floor.
Floor not rigid enough,
Make sure that the floor is soiid and does not flex.
See Flooring in the installation Requirements on page 7.
Water leaking around washer
Check
if...
Then...
Fill hose connection is
loose
at tap or washer.
Check hoses. Check and tighten hose connections.
House drain pipes are clogged.
Unclog drain pipe. Contact a plumber if necessary.
Drain hose has come out of drain.
Tie drain hose to inlet hose or standpipe to prevent it from coming
Drain hose is not inserted far enough,
out during drain. It should be inserted a_ut
8-12 inches into the
standpipe.
Excessive sudsing
Check
if...
Tco much detergent or incorrect detergent,
I
"1
Only use detergent with the HE (High-Efficiency) iogo,
|
See Detergent Use in the How to Use section on page 16.
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