Kenwood DDX272 User Manual - Page 63

Troub, eshooting

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REFERENCES "SXM Subscription Updated - Press Enter to Continue": • Your subscription has been updated. Press the appropriate button to continue. "SXM Channel Locked" • The selected channel has been locked by the parental controls. Enter the unlock code when you are asked. (Page 30) "SXM Incorrect Lock Code" • The selected channel is a mature or parental lock channel, and locked by the parental lock or user lock code. Enter the correct lock code. Troubleshooting What appears to be trouble is not always serious. Check the following points before calling a service center. • For operations with the external components, refer also to the instructions supplied with the adapters used for the connections (as well as the instructions supplied with the external components). ❏ General No sound comes out of the speakers. • Adjust the volume to the optimum level. • Check the cords and connections. No picture is displayed on the screen. • Turn on the screen. (Page 8) The unit does not work at all. • Reset the unit. (Page 3) The remote controller* does not work. • Replace the battery. * For DDX672BH/DDX492/DDX392/DDX372BT/DDX320BT/DDX272: Purchase KNA-RCDV331 separately. The desired source button ([AV-IN], [AV-IN2] or [APPs]) cannot be selected on the screen. • Select an appropriate setting for . (Page 17) ❏ Discs in general Recordable/Rewritable discs cannot be played back. • Insert a finalized disc. • Finalize the discs with the component which you used for recording. Tracks on the Recordable/Rewritable discs cannot be skipped. • Insert a finalized disc. • Finalize the discs with the component which you used for recording. Playback does not start. • The file format is not supported by the unit. No picture appears on the external monitor. • Connect the video cord correctly. • Select the correct input on the external monitor. ❏ DivX*/MPEG1/MPEG2/JPEG/MP3/WMA/ WAV/AAC Discs cannot be played back. • Record the tracks using a compliant application on the appropriate discs. (Page 59) • Add appropriate extension codes to the file names. * Only for DDX415BT/DDX315. Tracks are not played back as you have intended them to play. • Playback order may differ from the one played back using other players. ❏ USB "Reading" does not disappear from the screen. • Turn the power off and on again. While playing a track, sound is sometimes interrupted. • The tracks are not properly copied onto the USB device. Copy the tracks again, and try again. ENGLISH 63

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EN
GL
I
S
H
63
“
SXM
Subscription
Updated
– P
ress
E
nter
to
Continue
”:
• Y
our
su
b
scription
h
as
b
een
updated
. P
ress
t
h
e
appropriate
b
utton
to
continue
.
“
SXM
Channe
l
Locked
”
• Th
e
se
l
ected
c
h
anne
l h
as
b
een
l
oc
k
ed
b
y
t
h
e
parenta
l
contro
l
s
.
Enter
t
h
e
un
l
oc
k
code
w
h
en
you
are
as
k
ed
. (P
age
 30)
“
SXM
Incorrect
Lock
Code
”
• Th
e
se
l
ected
c
h
anne
l
is
a
m
ature
or
parenta
l l
oc
k
c
h
anne
l,
and
l
oc
k
ed
b
y
t
h
e
parenta
l l
oc
k
or
user
l
oc
k
code
.
Enter
t
h
e
correct
l
oc
k
code
.
Troub
l
eshooting
W
h
at
appears
to
b
e
trou
bl
e
is
not
a
l
ways
serious
.
C
h
ec
k
t
h
e
f
o
ll
owing
points
b
e
f
ore
ca
ll
ing
a
ser
v
ice
center
.
• F
or
operations
wit
h
t
h
e
e
x
terna
l
co
m
ponents
,
re
f
er
a
l
so
to
t
h
e
instructions
supp
l
ied
wit
h
t
h
e
adapters
used
f
or
t
h
e
connections
(
as
we
ll
as
t
h
e
instructions
supp
l
ied
wit
h
t
h
e
e
x
terna
l
co
m
ponents
).
❏
G
enera
l
No
sound
comes
out
of
the
speakers.
• A
d
j
ust
t
h
e
v
o
l
u
m
e
to
t
h
e
opti
m
u
m l
e
v
e
l.
•
C
h
ec
k
t
h
e
cords
and
connections
.
No
picture
is
disp
l
ayed
on
the
screen.
• T
urn
on
t
h
e
screen
. (P
age
 8)
The
unit
does
not
work
at
a
ll
.
•
Reset
t
h
e
unit
. (P
age
 3)
The
remote
contro
ll
er
*
does
not
work.
•
Rep
l
ace
t
h
e
b
attery
.
*
For
DDX672BH/DDX492/DDX392/DDX372BT/DDX320BT/DDX272:
Purchase
KNA-RCDV331 separately.
The
desired
source
button
([
AV
-
IN
], [
AV
-
IN2
]
or
[
A
PP
s
])
cannot
be
se
l
ected
on
the
<
TO
P
M
E
NU
>
screen.
• S
e
l
ect
an
appropriate
setting
f
or
<
AV
Input
>
.
(P
age
 17)
❏
Discs
in
genera
l
Recordab
l
e
/
Rewritab
l
e
discs
cannot
be
p
l
ayed
back.
•
Insert
a
f
ina
l
i
z
ed
disc
.
• F
ina
l
i
z
e
t
h
e
discs
wit
h
t
h
e
co
m
ponent
w
h
ic
h
you
used
f
or
recording
.
Tracks
on
the
Recordab
l
e
/
Rewritab
l
e
discs
cannot
be
skipped.
•
Insert
a
f
ina
l
i
z
ed
disc
.
• F
ina
l
i
z
e
t
h
e
discs
wit
h
t
h
e
co
m
ponent
w
h
ic
h
you
used
f
or
recording
.
Pl
ayback
does
not
start.
• Th
e
f
i
l
e
f
or
m
at
is
not
supported
b
y
t
h
e
unit
.
No
picture
appears
on
the
e
x
terna
l
monitor.
•
Connect
t
h
e
v
ideo
cord
correct
l
y
.
• S
e
l
ect
t
h
e
correct
input
on
t
h
e
e
x
terna
l m
onitor
.
❏
DivX
*/
M
PEG
1
/
M
PEG
2
/JPEG/
M
P
3
/W
MA
/
W
AV
/
AAC
Discs
cannot
be
p
l
ayed
back.
•
Record
t
h
e
trac
k
s
using
a
co
m
p
l
iant
app
l
ication
on
t
h
e
appropriate
discs
. (P
age
 59)
• A
dd
appropriate
e
x
tension
codes
to
t
h
e
f
i
l
e
na
m
es
.
*
Only for DDX415BT/DDX315.
Tracks
are
not
p
l
ayed
back
as
you
have
intended
them
to
p
l
ay.
• Pl
ay
b
ac
k
order
m
ay
di
ff
er
f
ro
m
t
h
e
one
p
l
ayed
b
ac
k
using
ot
h
er
p
l
ayers
.
❏
USB
“
Reading
”
does
not
disappear
from
the
screen.
• T
urn
t
h
e
power
o
ff
and
on
again
.
W
hi
l
e
p
l
aying
a
track
,
sound
is
sometimes
interrupted.
• Th
e
trac
k
s
are
not
proper
l
y
copied
onto
t
h
e
USB
de
v
ice
.
Copy
t
h
e
trac
k
s
again
,
and
try
again
.
REFERENCES