Kenwood DDX7701HD User Manual - Page 71

Troubleshooting - radio update

Page 71 highlights

REFERENCES "Cannot create a station": • The registration of the stations to the Station List is full. "Failed to save your bookmark": • The unit has failed to bookmark. Try the operation again. "SXM No Signal": • Make sure the SiriusXM radio antenna is mounted outside the vehicle. Move vehicle to an area with a clear view of the sky. "SXM Check Antenna": • Check the SiriusXM radio antenna connection, and make sure the antenna is firmly attached to the tuner. • Check whether the SiriusXM radio antenna cable is bent or broken. If it is damaged, replace the whole antenna unit. "SXM Check Tuner": • Make sure the SiriusXM Connect Vehicle Tuner is connected to the unit. "SXM Chan Unavailable" (appears on the screen for about 2 seconds, then returns to the previous channel): • Selected channel is no longer available. Select another channel or continue listening to the previous channel. "SXMC hU nsubscribed": • Selected channel is not part of your current subscription plan. Call 1-866-635-2349 to subscribe. "SXM Subscription Updated - Press Enter to Continue": • Your subscription is updated. Press the appropriate button to continue. "SXM Channel Locked" • The selected channel has been locked by the parental controls. Enter unlock code after you are asked. (Page 32) "SXM Incorrect Lock Code" • The selected channel is a mature or parental lock channel, and locked by parental lock or user lock code. Enter the correct lock code. Troubleshooting What appears to be trouble is not always serious. Check the following points before calling a service center. • For operations with the external components, refer also to the instructions supplied with the adapters used for the connections (as well as the instructions supplied with the external components). ❏ General No sound comes out of the speakers. • Adjust the volume to the optimum level. • Check the cords and connections. No picture is displayed on the screen. • Turn on the screen. (Page 8) The unit does not work at all. • Reset the unit. (Page 3) The remote controller* does not work. • Replace the battery. * ForD DX8901HD/DDX7701HD/DDX5901HD:P urchaseK NA-RCDV331 separately. ❏ Discs Recordable/Rewritable discs cannot be played back. • Insert a finalized disc. • Finalize the discs with the component which you used for recording. Tracks on the Recordable/Rewritable discs cannot be skipped. • Insert a finalized disc. • Finalize the discs with the component which you used for recording. Playback does not start. • The format of files is not supported by the unit. No picture appears on the external monitor. • Connect the video cord correctly. • Select the correct input on the external monitor. DivX*/MPEG1/MPEG2/MP3/WMA/AAC disc cannot be played back. • Record the tracks using a compliant application on the appropriate discs. (Page 67) • Add appropriate extension codes to the file names. Tracks on the Recordable/Rewritable discs are not played back as you have intended them to play. • Playback order may differ from the one played back using other players. * Only for DDX7071BT. ENGLISH 71

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ENGLISH
71
“Cannot create a station”:
The registration of the stations to the Station List
is full.
“Failed to save your bookmark”:
The unit has failed to bookmark. Try the operation
again.
“SXM No Signal”:
Make sure the SiriusXM radio antenna is mounted
outside the vehicle. Move vehicle to an area with a
clear view of the sky.
“SXM Check Antenna”:
Check the SiriusXM radio antenna connection, and
make sure the antenna is firmly attached to the
tuner.
Check whether the SiriusXM radio antenna cable is
bent or broken. If it is damaged, replace the whole
antenna unit.
“SXM Check Tuner”:
Make sure the SiriusXM Connect Vehicle Tuner is
connected to the unit.
“SXM Chan Unavailable”
(appears on the screen
for about 2 seconds, then returns to the previous
channel)
:
Selected channel is no longer available. Select
another channel or continue listening to the
previous channel.
“SXMC hU nsubscribed”:
Selected channel is not part of your current
subscription plan. Call 1-866-635-2349 to
subscribe.
“SXM Subscription Updated – Press Enter to
Continue”:
Your subscription is updated. Press the
appropriate button to continue.
“SXM Channel Locked”
The selected channel has been locked by the
parental controls. Enter unlock code after you are
asked. (Page 32)
“SXM Incorrect Lock Code”
The selected channel is a mature or parental lock
channel, and locked by parental lock or user lock
code. Enter the correct lock code.
Troubleshooting
What appears to be trouble is not always serious.
Check the following points before calling a service
center.
For operations with the external components,
refer also to the instructions supplied with the
adapters used for the connections (as well as
the instructions supplied with the external
components).
General
No sound comes out of the speakers.
Adjust the volume to the optimum level.
• Check the cords and connections.
No picture is displayed on the screen.
• Turn on the screen. (Page 8)
The unit does not work at all.
• Reset the unit. (Page 3)
The remote controller* does not work.
• Replace the battery.
*
ForD DX8901HD/DDX7701HD/DDX5901HD:P urchaseK NA-RCDV331
separately.
Discs
Recordable/Rewritable discs cannot be played
back.
• Insert a finalized disc.
Finalize the discs with the component which you
used for recording.
Tracks on the Recordable/Rewritable discs
cannot be skipped.
• Insert a finalized disc.
Finalize the discs with the component which you
used for recording.
Playback does not start.
The format of files is not supported by the unit.
No picture appears on the external monitor.
• Connect the video cord correctly.
Select the correct input on the external monitor.
DivX*/MPEG1/MPEG2/MP3/WMA/AAC disc
cannot be played back.
Record the tracks using a compliant application on
the appropriate discs. (Page 67)
Add appropriate extension codes to the file
names.
Tracks on the Recordable/Rewritable discs are
not played back as you have intended them to
play.
Playback order may differ from the one played
back using other players.
*
Only for DDX7071BT.
REFERENCES