Kenwood KDC-BT31 Instruction manual - Page 28

Echo Cancel], Device, Delete

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TROUBLESHOOTING Bluetooth® iHeartRadio Symptom iHeartRadio station cannot be selected. "NOT CONNECTED" No Bluetooth device is detected. Bluetooth pairing cannot be made. Echo or noise is heard during a phone conversation. Phone sound quality is poor. Voice calling method is not successful. Sound is being interrupted or skipped during playback of a Bluetooth audio player. Remedy If "Explicit Content" in [Account Settings] is checked in the web version of iHeartRADIO, custom stations become unavailable. Link to the application is impossible. • Search from the Bluetooth device again. • Reset the unit. ( 3) • Make sure you have entered the same PIN code to both the unit and Bluetooth device. • Delete pairing information from both the unit and the Bluetooth device, then perform pairing again. ( 12) • Adjust the microphone unit's position. ( 12) • Check the [ECHO CANCEL] setting. ( 14) • Reduce the distance between the unit and the Bluetooth device. • Move the car to a place where you can get a better signal reception. • Use voice calling method in a more quiet environment. • Reduce the distance from the microphone when you speak the name. • Make sure the same voice as the registered voice tag is used. • Reduce the distance between the unit and the Bluetooth audio player. • Turn off, then turn on the unit and try to connect again. • Other Bluetooth devices might be trying to connect to the unit. Symptom Remedy The connected Bluetooth audio player cannot be controlled. • Check whether the connected Bluetooth audio player supports Audio/Video Remote Control Profile (AVRCP). (Refer to the instructions of your audio player.) • Disconnect and connect the Bluetooth player again. "DEVICE FULL" The number of registered devices has reached its limit. Retry after deleting an unnecessary device. ( 16, DEVICE DELETE) "N/A VOICE TAG" Make sure the same voice as the registered voice tag is used. Bluetooth® "NOT SUPPORT" The connected phone does not support Voice Recognition feature or phonebook transfer. "NO ENTRY"/"NO PAIR" There is no registered device connected/found via Bluetooth. "ERROR" Try the operation again. If "ERROR" appears again, check if the device supports the function you have tried. "NO DEVICE" The unit failed to search for the registered Bluetooth device. Check the Bluetooth connection and try to reconnect. "NO INFO"/"NO DATA" Bluetooth device cannot get the contact information. "HF ERROR XX"/ "BT ERROR" Reset the unit and try the operation again. If this does not solve the problem, consult your nearest service center. 24 ENGLISH

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24
TROUBLESHOOTING
Symptom
Remedy
iHeartRadio
iHeartRadio station
cannot be selected.
If “Explicit Content” in [Account Settings] is checked in
the web version of iHeartRADIO, custom stations become
unavailable.
“NOT CONNECTED”
Link to the application is impossible.
Bluetooth®
No Bluetooth device is
detected.
•
Search from the Bluetooth device again.
•
Reset the unit.
(
3)
Bluetooth pairing
cannot be made.
•
Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
•
Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again.
(
12)
Echo or noise is heard
during a phone
conversation.
•
Adjust the microphone unit’s position.
(
12)
•
Check the
[ECHO CANCEL]
setting.
(
14)
Phone sound quality
is poor.
•
Reduce the distance between the unit and the Bluetooth
device.
•
Move the car to a place where you can get a better signal
reception.
Voice calling method is
not successful.
•
Use voice calling method in a more quiet environment.
•
Reduce the distance from the microphone when you
speak the name.
•
Make sure the same voice as the registered voice tag is
used.
Sound is being
interrupted or skipped
during playback of a
Bluetooth audio player.
•
Reduce the distance between the unit and the Bluetooth
audio player.
•
Turn off, then turn on the unit and try to connect again.
•
Other Bluetooth devices might be trying to connect to the
unit.
Symptom
Remedy
Bluetooth®
The connected Bluetooth
audio player cannot be
controlled.
•
Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
•
Disconnect and connect the Bluetooth player again.
“DEVICE FULL”
The number of registered devices has reached its limit.
Retry after deleting an unnecessary device.
(
16, DEVICE
DELETE)
“N/A VOICE TAG”
Make sure the same voice as the registered voice tag is
used.
“NOT SUPPORT”
The connected phone does not support Voice Recognition
feature or phonebook transfer.
“NO ENTRY”/“NO PAIR”
There is no registered device connected/found via
Bluetooth.
“ERROR”
Try the operation again. If “ERROR” appears again, check if
the device supports the function you have tried.
“NO DEVICE”
The unit failed to search for the registered Bluetooth device.
Check the Bluetooth connection and try to reconnect.
“NO INFO”/“NO DATA”
Bluetooth device cannot get the contact information.
“HF ERROR XX”/
“BT ERROR”
Reset the unit and try the operation again. If this does not
solve the problem, consult your nearest service center.
ENGLISH