Kenwood KDC-BT360U Instruction Manual - Page 51

Symptom, Remedy

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Troubleshooting Symptom The iPod/iPhone does not turn on or does not work. "LOADING" appears when you enter search mode by pressing . "NO DISC" "TOC ERROR" "NA FILE" CD/USB/iPod "COPY PRO" "NO DEVICE" "NO MUSIC" "iPod ERROR" "MEMORY FULL" "ADD ERROR" "CHECK DEVICE" "NO SKIPS" "NO STATIONS" "STATION LIMIT" Pandora "UPGRADE APP" Remedy • Check the connection between this unit and iPod/iPhone. • Disconnect and reset the iPod/iPhone using hard reset. This unit is still preparing the iPod/iPhone music list. It may take some time to load, try again later. Insert a playable disc into the loading slot. Make sure the disc is clean and inserted properly. Make sure the media (disc/USB) contain supported audio files. (Page 40) A copy-protected file is played (disc/USB). Connect a device (USB/iPod/iPhone), and change the source to USB/iPod USB again. Connect a device (USB/iPod/iPhone) that contains playable audio files. • Reconnect the iPod. • Reset the iPod. You have reached the maximum storage limit of your iPod/iPhone. New station creation is unsuccessful. Check the Pandora application on your device. The skip limit has been reached. No stations are found. The number of registered stations has reached its limit. Retry after deleting unnecessary stations from your device. Make sure you have installed the latest version of the Pandora application on your device. SiriusXM® Radio Spotify Pandora Symptom "CONNECT ERROR" "RATING ERROR" "THUMBS N/A" "LICENSE ERROR" "DISCONNECTED" "CONNECTING" "CHECK APP" "CH LOCKED LOCK CODE?" "CHAN UNSUB" "CH UNAVAIL" "CHECK ANTENNA" "CHECK TUNER" Remedy Communication is unstable. Registration of thumbs up/thumbs down has failed due to insufficient network connectivity. Registration of thumbs up/thumbs down is not allowed. You try to access from a country which Pandora is not deliverable. USB is disconnected from the head unit. Please make sure the device is connected properly through USB. • Connected via USB input terminal: The device is connecting to the head unit. Please wait. • Connected via Bluetooth: The Bluetooth is disconnected. Please check Bluetooth connection and make sure both the device and unit are paired and connected. The Spotify application is not connected properly or user is not login. End the Spotify application and restart. Then, log in to your Spotify account. The selected channel is locked. Enter the correct pass code to unlock. (Page 19) The selected channel is unsubscribed. Call 1-866-635-2349 in the U.S.A. or 1-877-438-9677 in Canada to subscribe. (Page 17) The selected channel is unavailable. For more information about the SiriusXM channel lineup, visit . Check that the antenna and its connection are in good condition. Make sure the SiriusXM Vehicle Tuner is connected to the unit. ENGLISH 45

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ENGLISH
45
Symptom
Remedy
CD/USB/iPod
The iPod/iPhone does not
turn on or does not work.
•
Check the connection between this unit and iPod/iPhone.
•
Disconnect and reset the iPod/iPhone using hard reset.
“LOADING” appears when
you enter search mode by
pressing
.
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
“NO DISC”
Insert a playable disc into the loading slot.
“TOC ERROR”
Make sure the disc is clean and inserted properly.
“NA FILE”
Make sure the media (disc/USB) contain supported audio
files. (Page 40)
“COPY PRO”
A copy-protected file is played (disc/USB).
“NO DEVICE”
Connect a device (USB/iPod/iPhone), and change the
source to USB/iPod USB again.
“NO MUSIC”
Connect a device (USB/iPod/iPhone) that contains
playable audio files.
“iPod ERROR”
• Reconnect the iPod.
• Reset the iPod.
“MEMORY FULL”
You have reached the maximum storage limit of your
iPod/iPhone.
Pandora
“ADD ERROR”
New station creation is unsuccessful.
“CHECK DEVICE”
Check the Pandora application on your device.
“NO SKIPS”
The skip limit has been reached.
“NO STATIONS”
No stations are found.
“STATION LIMIT”
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your
device.
“UPGRADE APP”
Make sure you have installed the latest version of the
Pandora application on your device.
Symptom
Remedy
Pandora
“CONNECT ERROR”
Communication is unstable.
“RATING ERROR”
Registration of thumbs up/thumbs down has failed due to
insufficient network connectivity.
“THUMBS N/A”
Registration of thumbs up/thumbs down is not allowed.
“LICENSE ERROR”
You try to access from a country which Pandora is not
deliverable.
Spotify
“DISCONNECTED”
USB is disconnected from the head unit. Please make sure
the device is connected properly through USB.
“CONNECTING”
•
Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
•
Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
“CHECK APP”
The Spotify application is not connected properly or user
is not login. End the Spotify application and restart. Then,
log in to your Spotify account.
SiriusXM® Radio
“CH LOCKED LOCK CODE?”
The selected channel is locked. Enter the correct pass code
to unlock. (Page 19)
“CHAN UNSUB”
The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-877-438-9677 in
Canada to subscribe. (Page 17)
“CH UNAVAIL”
The selected channel is unavailable. For more
information about the SiriusXM channel lineup, visit
<www.siriusxm.com>.
“CHECK ANTENNA”
Check that the antenna and its connection are in good
condition.
“CHECK TUNER”
Make sure the SiriusXM Vehicle Tuner is connected to the
unit.
Troubleshooting