Kenwood KDC-BT360U Instruction Manual - Page 52

supports Audio/Video Remote Control Profile AVRCP.

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Page 52 highlights

Troubleshooting Symptom Remedy "NO SIGNAL" Make sure the antenna is mounted outside the vehicle. SiriusXM® Radio "SUBSCRIPTION UPDATED - PRESS ENTER TO CONTINUE." Your subscription is updated. Press the volume knob to continue. "CODE ERROR" Make sure you have entered the correct pass code. (Page 19) "NO CONTENT" There is insufficient content to start TuneScan. "SCAN CANCEL" TuneScan has been aborted. No Bluetooth device is detected. • Search from the Bluetooth device again. • Reset the unit. (Page 4) Bluetooth pairing cannot be made. • Make sure you have entered the same PIN code to both the unit and Bluetooth device. • Delete pairing information from both the unit and the Bluetooth device, then perform pairing again. (Page 22) Bluetooth® Echo or noise is heard during a phone conversation. • Adjust the microphone unit's position. (Page 22) • Check the [ECHO CANCEL] setting. (Page 24) Phone sound quality is poor. • Reduce the distance between the unit and the Bluetooth device. • Move the car to a place where you can get a better signal reception. Voice calling method is not successful. • Use voice calling method in a more quiet environment. • Reduce the distance from the microphone when you speak the name. • Make sure the same voice as the registered voice tag is used. Symptom Remedy Sound is being interrupted or skipped during playback of a Bluetooth audio player. • Reduce the distance between the unit and the Bluetooth audio player. • Turn off, then turn on the unit and try to connect again. • Other Bluetooth devices might be trying to connect to the unit. The connected Bluetooth audio player cannot be controlled. • Check whether the connected Bluetooth audio player supports Audio/Video Remote Control Profile (AVRCP). (Refer to the instructions of your audio player.) • Disconnect and connect the Bluetooth player again. "NOT SUPPORT" The connected phone does not support Voice Recognition feature or phonebook transfer. Bluetooth® "NO ENTRY"/"NO PAIR" There is no registered device connected/found via Bluetooth. "ERROR" Try the operation again. If "ERROR" appears again, check if the device supports the function you have tried. "NO INFO"/"NO DATA" Bluetooth device cannot get the contact information. "HF ERROR XX"/ "BT ERROR" Reset the unit and try the operation again. If this does not solve the problem, consult your nearest service center. "SWITCHING NG" The connected phones might not support phone switching feature. The Bluetooth connection between the Bluetooth device and the unit is unstable. Delete the unused registered Bluetooth device from the unit. (Page 26) 46 ENGLISH

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46
ENGLISH
Troubleshooting
Symptom
Remedy
SiriusXM® Radio
“NO SIGNAL”
Make sure the antenna is mounted outside the vehicle.
“SUBSCRIPTION UPDATED
– PRESS ENTER TO
CONTINUE.”
Your subscription is updated. Press the volume knob to
continue.
“CODE ERROR”
Make sure you have entered the correct pass code.
(Page 19)
“NO CONTENT”
There is insufficient content to start TuneScan.
“SCAN CANCEL”
TuneScan has been aborted.
Bluetooth®
No Bluetooth device is
detected.
•
Search from the Bluetooth device again.
• Reset the unit. (Page 4)
Bluetooth pairing cannot
be made.
•
Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
•
Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. (Page 22)
Echo or noise is
heard during a phone
conversation.
•
Adjust the microphone unit’s position. (Page 22)
• Check the
[ECHO CANCEL]
setting. (Page 24)
Phone sound quality is
poor.
•
Reduce the distance between the unit and the Bluetooth
device.
•
Move the car to a place where you can get a better signal
reception.
Voice calling method is not
successful.
•
Use voice calling method in a more quiet environment.
•
Reduce the distance from the microphone when you speak
the name.
•
Make sure the same voice as the registered voice tag is
used.
Symptom
Remedy
Bluetooth®
Sound is being interrupted
or skipped during playback
of a Bluetooth audio player.
•
Reduce the distance between the unit and the Bluetooth
audio player.
•
Turn off, then turn on the unit and try to connect again.
•
Other Bluetooth devices might be trying to connect to the
unit.
The connected Bluetooth
audio player cannot be
controlled.
•
Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
•
Disconnect and connect the Bluetooth player again.
“NOT SUPPORT”
The connected phone does not support Voice Recognition
feature or phonebook transfer.
“NO ENTRY”/“NO PAIR”
There is no registered device connected/found via
Bluetooth.
“ERROR”
Try the operation again. If “ERROR” appears again, check if
the device supports the function you have tried.
“NO INFO”/“NO DATA”
Bluetooth device cannot get the contact information.
“HF ERROR XX”/
“BT ERROR”
Reset the unit and try the operation again. If this does not
solve the problem, consult your nearest service center.
“SWITCHING NG”
The connected phones might not support phone switching
feature.
The Bluetooth connection
between the Bluetooth
device and the unit is
unstable.
Delete the unused registered Bluetooth device from the
unit. (Page 26)