Kenwood KMR-D375BT Instruction Manual - Page 40

Symptom, Remedy, Account Settings]

Page 40 highlights

TROUBLESHOOTING Symptom The iPod/iPhone does not turn on or does not work. "LOADING" appears when you enter search mode by pressing . "NO DISC" "TOC ERROR" "NA FILE" CD/USB/iPod "COPY PRO" "NO DEVICE" "NO MUSIC" "iPod ERROR" • Sound cannot be heard during playback. • Sound output only from the Android device. ANDROID "NO DEVICE" or "READING" keeps flashing. Remedy • Check the connection between this unit and iPod/iPhone. • Disconnect and reset the iPod/iPhone using hard reset. This unit is still preparing the iPod/iPhone music list. It may take some time to load, try again later. Insert a playable disc into the loading slot. Make sure the disc is clean and inserted properly. Make sure the media (disc/USB) contain supported audio files. (Page 31) A copy-protected file is played (disc/USB). Connect a device (USB), and change the source to USB again. Connect a device (USB) that contains playable audio files. • Reconnect the iPod. • Reset the iPod. • Reconnect the Android device. • Launch any media player application on the Android device and start playback. • Relaunch the current media player application or use another media player application. • Restart the Android device. • If this does not solve the problem, the connected Android device is unable to route the audio signal to unit. (Page 32) • If USB connection does not work, connect the Android device via Bluetooth or through auxiliary input jack. • Reconnect the Android device. • If USB connection does not work, connect the Android device via Bluetooth or through auxiliary input jack. iHeartRadio Pandora ANDROID Symptom Playback is intermittent or sound skips. "NO MUSIC"/"ANDROID ERROR" "ADD ERROR" "CHECK DEVICE" "NO SKIPS" "NO STATIONS" "STATION LIMIT" "UPGRADE APP" "CONNECT ERROR" "RATING ERROR" "THUMBS N/A" "LICENSE ERROR" Station cannot be selected. "NOT CONNECTED" Remedy Turn off the power saving mode on the Android device. • Make sure Android device contains playable audio files. • Reconnect the Android device. • Restart the Android device. New station creation is unsuccessful. Check the Pandora application on your device. The skip limit has been reached. No stations are found. The number of registered stations has reached its limit. Retry after deleting unnecessary stations from your device. Make sure you have installed the latest version of the Pandora application on your device. Communication is unstable. Registration of thumbs up/thumbs down has failed due to insufficient network connectivity. Registration of thumbs up/thumbs down is not allowed. You try to access from a country which Pandora is not deliverable. If "Explicit Content" in [Account Settings] is checked in the web version of iHeartRADIO, custom stations become unavailable. Link to the application is impossible. 36 ENGLISH

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132

36
ENGLISH
Symptom
Remedy
CD/USB/iPod
The iPod/iPhone does not
turn on or does not work.
Check the connection between this unit and iPod/iPhone.
Disconnect and reset the iPod/iPhone using hard reset.
“LOADING” appears when
you enter search mode by
pressing
.
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
“NO DISC”
Insert a playable disc into the loading slot.
“TOC ERROR”
Make sure the disc is clean and inserted properly.
“NA FILE”
Make sure the media (disc/USB) contain supported audio
files. (Page 31)
“COPY PRO”
A copy-protected file is played (disc/USB).
“NO DEVICE”
Connect a device (USB), and change the source to USB
again.
“NO MUSIC”
Connect a device (USB) that contains playable audio files.
“iPod ERROR”
• Reconnect the iPod.
• Reset the iPod.
ANDROID
• Sound cannot be heard
during playback.
• Sound output only from
the Android device.
• Reconnect the Android device.
Launch any media player application on the Android
device and start playback.
Relaunch the current media player application or use
another media player application.
• Restart the Android device.
If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit.
(Page 32)
If USB connection does not work, connect the Android
device via Bluetooth or through auxiliary input jack.
“NO DEVICE” or “READING”
keeps flashing.
• Reconnect the Android device.
If USB connection does not work, connect the Android
device via Bluetooth or through auxiliary input jack.
Symptom
Remedy
ANDROID
Playback is intermittent or
sound skips.
Turn off the power saving mode on the Android device.
“NO MUSIC”/“ANDROID
ERROR”
Make sure Android device contains playable audio files.
• Reconnect the Android device.
• Restart the Android device.
Pandora
“ADD ERROR”
New station creation is unsuccessful.
“CHECK DEVICE”
Check the Pandora application on your device.
“NO SKIPS”
The skip limit has been reached.
“NO STATIONS”
No stations are found.
“STATION LIMIT”
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
“UPGRADE APP”
Make sure you have installed the latest version of the
Pandora application on your device.
“CONNECT ERROR”
Communication is unstable.
“RATING ERROR”
Registration of thumbs up/thumbs down has failed due to
insufficient network connectivity.
“THUMBS N/A”
Registration of thumbs up/thumbs down is not allowed.
“LICENSE ERROR”
You try to access from a country which Pandora is not
deliverable.
iHeartRadio
Station cannot be selected.
If “Explicit Content” in
[Account Settings]
is checked in
the web version of iHeartRADIO, custom stations become
unavailable.
“NOT CONNECTED”
Link to the application is impossible.
TROUBLESHOOTING