Kenwood KMR-M322BT Instruction manual 2 - Page 35

Echo Cancel]

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TROUBLESHOOTING SiriusXM® Radio Spotify iHeartRadio Pandora Symptom "CONNECT ERROR" "RATING ERROR" "THUMBS N/A" "LICENSE ERROR" iHeartRadio station cannot be selected. "NOT CONNECTED" "DISCONNECTED" "CONNECTING" "CHECK APP" "CH LOCKED LOCK CODE?" "CHAN UNSUB" "CH UNAVAIL" Remedy Communication is unstable. Registration of thumbs up/thumbs down has failed due to insufficient network connectivity. Registration of thumbs up/thumbs down is not allowed. You try to access from a country which Pandora is not deliverable. If "Explicit Content" in [Account Settings] is checked in the web version of iHeartRADIO, custom stations become unavailable. Link to the application is impossible. USB is disconnected from the head unit. Please make sure the device is connected properly through USB. • Connected via USB input terminal: The device is connecting to the head unit. Please wait. • Connected via Bluetooth: The Bluetooth is disconnected. Please check Bluetooth connection and make sure both the device and the unit are paired and connected. The Spotify application is not connected properly, or user is not login. End the Spotify application and restart, then login to your Spotify account. The selected channel is locked. Enter the correct pass code to unlock. ( 17) The selected channel is unsubscribed. Call 1-866-635-2349 in the U.S.A. or 1-877-438-9677 in Canada to subscribe. ( 15) The selected channel is unavailable. Visit www.siriusxm.com for more information about the SiriusXM channel lineup. Symptom Remedy "CHECK ANTENNA" Check that the antenna and its connection are in good condition. "CHECK TUNER" Make sure the SiriusXM Vehicle Tuner is connected to the unit. SiriusXM® Radio "NO SIGNAL" Make sure the antenna is mounted outside the vehicle. "SUBSCRIPTION Your subscription is updated. Press the volume knob to UPDATED - PRESS continue. ENTER TO CONTINUE." "CODE ERROR" Make sure you have entered the correct pass code. ( 17) "NO CONTENT" There is insufficient content to start TuneScan. "SCAN CANCEL" TuneScan has been aborted. No Bluetooth device is • Search from the Bluetooth device again. detected. • Reset the unit. ( 3) Bluetooth pairing cannot be made. • Make sure you have entered the same PIN code to both the unit and Bluetooth device. • Delete pairing information from both the unit and the Bluetooth device, then perform pairing again. ( 18) Bluetooth® Echo or noise is heard • Adjust the microphone unit's position. ( 18) during a phone • Check the [ECHO CANCEL] setting. ( 20) conversation. Phone sound quality is poor. • Reduce the distance between the unit and the Bluetooth device. • Move the car to a place where you can get a better signal reception. Voice calling method is not successful. • Use voice calling method in a more quiet environment. • Reduce the distance from the microphone when you speak the name. • Make sure the same voice as the registered voice tag is used. ENGLISH 31

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ENGLISH
31
TROUBLESHOOTING
Symptom
Remedy
SiriusXM® Radio
“CHECK ANTENNA”
Check that the antenna and its connection are in good
condition.
“CHECK TUNER”
Make sure the SiriusXM Vehicle Tuner is connected to the unit.
“NO SIGNAL”
Make sure the antenna is mounted outside the vehicle.
“SUBSCRIPTION
UPDATED – PRESS
ENTER TO CONTINUE.”
Your subscription is updated. Press the volume knob to
continue.
“CODE ERROR”
Make sure you have entered the correct pass code.
(
17)
“NO CONTENT”
There is insufficient content to start TuneScan.
“SCAN CANCEL”
TuneScan has been aborted.
Bluetooth®
No Bluetooth device is
detected.
•
Search from the Bluetooth device again.
•
Reset the unit.
(
3)
Bluetooth pairing
cannot be made.
•
Make sure you have entered the same PIN code to both the
unit and Bluetooth device.
•
Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again.
(
18)
Echo or noise is heard
during a phone
conversation.
•
Adjust the microphone unit’s position.
(
18)
•
Check the
[ECHO CANCEL]
setting.
(
20)
Phone sound quality
is poor.
•
Reduce the distance between the unit and the Bluetooth
device.
•
Move the car to a place where you can get a better signal
reception.
Voice calling method is
not successful.
•
Use voice calling method in a more quiet environment.
•
Reduce the distance from the microphone when you speak
the name.
•
Make sure the same voice as the registered voice tag is
used.
Symptom
Remedy
Pandora
“CONNECT ERROR”
Communication is unstable.
“RATING ERROR”
Registration of thumbs up/thumbs down has failed due to
insufficient network connectivity.
“THUMBS N/A”
Registration of thumbs up/thumbs down is not allowed.
“LICENSE ERROR”
You try to access from a country which Pandora is not
deliverable.
iHeartRadio
iHeartRadio station
cannot be selected.
If “Explicit Content” in [Account Settings] is checked in
the web version of iHeartRADIO, custom stations become
unavailable.
“NOT CONNECTED”
Link to the application is impossible.
Spotify
“DISCONNECTED”
USB is disconnected from the head unit. Please make sure
the device is connected properly through USB.
“CONNECTING”
•
Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
•
Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and the unit are paired and connected.
“CHECK APP”
The Spotify application is not connected properly, or user is
not login. End the Spotify application and restart, then login
to your Spotify account.
SiriusXM® Radio
“CH LOCKED LOCK
CODE?”
The selected channel is locked. Enter the correct pass code to
unlock.
(
17)
“CHAN UNSUB”
The selected channel is unsubscribed. Call 1-866-635-2349 in
the U.S.A. or 1-877-438-9677 in Canada to subscribe.
(
15)
“CH UNAVAIL”
The selected channel is unavailable. Visit www.siriusxm.com
for more information about the SiriusXM channel lineup.