KitchenAid KRFF707ESS Use & Care Guide - Page 30
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PROBLEM SOLVER First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit http://kitchenaid.custhelp.com. In Canada, visit www.kitchenaid.ca (website may not be compatible with some mobile devices). Contact us by mail with any questions or concerns at the address below: In the U.S.A.: In Canada: KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 KitchenAid Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. GENERAL OPERATION Refrigerator will not operate Motor seems to run too much Possible Causes and/or Recommended Solutions ■ Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet. Do not use an extension cord. ■ No power to the electrical outlet - Plug in a lamp to see if the outlet is working. ■ Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit breaker. If the problem continues, contact a licensed electrician. ■ Control or cooling is not turned on - Turn on the refrigerator control, or turn cooling on. See "Using the Controls." ■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool completely. NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment (refrigerator or freezer) more quickly. ■ Refrigerator control is in Showroom mode (on some models)- If the refrigerator is in Showroom mode, cooling is turned off and "Showroom" will be illuminated on the control panel. See "Using the Control(s)" for more information. ■ Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than you're used to, because the compressor and fans operate at lower speeds that are more energy-efficient. This is normal. NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the doors are opened often, or if a door has been left open. 30