Kodak 8536096 User Guide - Page 40

NOTE: Other Kodak USB card readers may work with the printer dock, however card readers made

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Page 40 highlights

Troubleshooting If... Try the following Nothing happens ■ Camera may not be properly seated on connector. Reseat the when you try to camera on the printer dock (page 10). print (from docked ■ Re-establish the connection: remove, then reseat the camera camera) on the printer dock. ■ Make sure there is at least one picture in the camera's internal memory or camera card. Nothing happens NOTE: Other Kodak USB card readers may work with the printer dock, when you try to however card readers made by manufacturers other than Kodak print (from Kodak are not supported. 8-in-1 card reader) ■ Check the USB connections from the Kodak 8-in-1 card reader to the printer dock (page 15). ■ Re-establish the connection: disconnect, then reconnect the USB cable from the card reader to the printer dock. ■ Make sure a camera card is inserted and that there is at least one picture on the camera card. Nothing happens when you try to print (from PictBridge device) ■ Check the USB connections from the PictBridge device to the printer dock (page 15). ■ Re-establish the connection: disconnect, then reconnect the USB cable from the PictBridge device to the printer dock. ■ Make sure there is at least one picture in the PictBridge device's internal memory or memory card. Nothing happens when you try to print (from computer) ■ Check the USB connections from the printer dock to the computer (page 21). ■ Close all open software applications. Disconnect then reconnect the USB cable from the printer dock to the computer (page 21). ■ Make sure Kodak EasyShare software is installed (page 18). If you chose Custom installation, make sure the printer dock driver is installed. ■ Make sure your computer meets the minimum system requirements (page 18). Upgrade your system if necessary. ■ Uninstall, then reinstall Kodak EasyShare software (page 18). ■ Access the printer menu for your system. Remove check marks next to Pause Printing and Offline, if checked. 34 www.kodak.com/go/support

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Troubleshooting
34
www.kodak.com/go/support
Nothing happens
when you try to
print (from docked
camera)
■
Camera may not be properly seated on connector. Reseat the
camera on the printer dock (
page 10
).
■
Re-establish the connection: remove, then reseat the camera
on the printer dock.
■
Make sure there is at least one picture in the camera’s
internal memory or camera card.
Nothing happens
when you try to
print (from Kodak
8-in-1 card reader)
NOTE: Other Kodak USB card readers may work with the printer dock,
however card readers made by manufacturers other than Kodak
are not supported.
■
Check the USB connections from the Kodak 8-in-1 card
reader to the printer dock (
page 15
).
■
Re-establish the connection: disconnect, then reconnect the
USB cable from the card reader to the printer dock.
■
Make sure a camera card is inserted and that there is at least
one picture on the camera card.
Nothing happens
when you try to
print (from
PictBridge device)
■
Check the USB connections from the PictBridge device to the
printer dock (
page 15
).
■
Re-establish the connection: disconnect, then reconnect the
USB cable from the PictBridge device to the printer dock.
■
Make sure there is at least one picture in the PictBridge
device’s internal memory or memory card.
Nothing happens
when you try to
print (from
computer)
■
Check the USB connections from the printer dock to the
computer (
page 21
).
■
Close all open software applications. Disconnect then
reconnect the USB cable from the printer dock to the
computer (
page 21
).
■
Make sure Kodak EasyShare software is installed (
page 18
). If
you chose Custom installation, make sure the printer dock
driver is installed.
■
Make sure your computer meets the minimum system
requirements (
page 18
). Upgrade your system if necessary.
■
Uninstall, then reinstall Kodak EasyShare software (
page 18
).
■
Access the printer menu for your system. Remove check
marks next to Pause Printing and Offline, if checked.
If...
Try the following