Kodak ESP3250 User Manual - Page 42

Status light, Power status light - problems

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Troubleshooting Problem Paper jam Error messages or other problems you cannot resolve Possible Solutions • Check for paper in the rear-access cleanout area. • Open the printer access door and gently remove any paper from inside the printer. • Make sure the paper in the tray is free of tears or creases. • Make sure you do not overload the paper tray. For more information, see www.kodak.com/go/itg. Select All-in-one printer, then Paper jam. If you need to contact Kodak (see www.kodak.com/go/contact), have the following information available: • Kodak Service Number (located inside or on the outside of the printer) • Printer mode number (located on the back of the printer) • Computer model, operating system, and version of Home Center Software • Exact wording of any error message(s) For more troubleshooting information, go to www.kodak.com/go/esp3250support. Status light The status light indicates the condition of the printer. Power status light Power light Off Blinking On What it means • The printer is turned off. - Press the on/off button to turn on power. • The printer does not have power. - Make sure that the power cord is plugged into the back of the printer and into an electrical outlet, and that the electrical outlet has power. • The printer is busy. - Wait for the printer to finish the task. • The printer is ready 36 www.kodak.com/go/aiosupport

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Troubleshooting
36
www.kodak.com/go/aiosupport
For more troubleshooting information, go to
www.kodak.com/go/esp3250support
.
Status light
The status light indicates the condition of the printer.
Power status light
Paper jam
•
Check for paper in the rear-access cleanout area.
•
Open the printer access door and gently remove any paper from inside the
printer.
•
Make sure the paper in the tray is free of tears or creases.
•
Make sure you do not overload the paper tray.
For more information, see
www.kodak.com/go/itg
. Select
All-in-one printer
,
then
Paper jam
.
Error messages or other
problems you cannot
resolve
If you need to contact Kodak (see
www.kodak.com/go/contact
), have the
following information available:
•
Kodak Service Number (located inside or on the outside of the printer)
•
Printer mode number (located on the back of the printer)
•
Computer model, operating system, and version of Home Center Software
•
Exact wording of any error message(s)
Problem
Possible Solutions
Power light
What it means
Off
•
The printer is turned off.
–
Press the on/off button to turn on power.
•
The printer does not have power.
–
Make sure that the power cord is plugged into the back of the printer and
into an electrical outlet, and that the electrical outlet has power.
Blinking
•
The printer is busy.
–
Wait for the printer to finish the task.
On
•
The printer is ready